Royal Regency Palace Hotel

Explore Royal Regency Palace Hotel
8.6
Very Good
From 1,255 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.8

Traveler Reviews Royal Regency Palace Hotel

Number of reviews per page
20
40
Top reviews
Jacqueline
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice reception, ok room, good location for trip pick up and walking to the beach. We didn’t use the amenities on the rooftop.
Miguel
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our king bed room had a weird layout of 80% bed, leaving the rest of the space feeling tight and cramped. Lighting is either all on or a small bed-side lamp. The bathroom felt dated and lacked amenities like to hang towels and clothes. Service and breakfast were very good and the lobby and rooftop areas in particular were very nice. The location around is very lively. A bit sketchy but you can find anything you need within walking distance at any hour.
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Jenny
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excelente place .
Daniela Tatiana
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I’m honestly really disappointed with my stay at this hotel in Rio. The first room we were given was nothing like the photos online and was in really poor condition. It was dirty, had a strong moldy smell, and it genuinely felt like we were put in one of the worst rooms they had available. It was such a frustrating way to start our trip. To their credit, they did move us to another room after we complained, and I appreciate that they made the change. But it’s still hard to get past the feeling that we were initially placed in a room they knew was far below standard. No guest should have to ask just to be given a clean and acceptable room. Another frustrating issue was the housekeeping. Our toilet paper was not refilled unless we specifically asked for it, which is such a basic thing that should be handled automatically. It added to the feeling that the overall service and attention to the rooms was lacking. The only truly positive part of the stay was the breakfast, which was genuinely good every morning, and the busboys were incredibly kind and helpful each time we had breakfast. Even though they changed our room, I’m still left disappointed overall because the first impression and the lack of basic upkeep really affected our trip.
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Roberta
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

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Hasan
icon-with Children
with Children
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room had tiny little space to move for 3 people. Door did not lock properly. It would open automatically. Informed several times but I found to days door was open all the way for whole day after the room was serviced and o had all my personal uses stuffs and luggage open for everyone in the floor passing by my room!!
Carl
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel was good I would recommend asking for a room with a balcony, our room did not have this and limit light came into the room Majority of the staff were polite, only one staff member at breakfast was not welcoming Overall a positive stay, within a short uber of all attractions
Jose Francisco
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Was easy, breakfast was good
Dioselina
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, delicious breakfast and great location.
Pablo
icon-
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Worst WiFi ever. Will not stay here ever again.
Alexandra
icon-with Friends
with Friends
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Rooms are a bit outdated. Breakfast was good, staff was great, and hotel was in a great and safe location.
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The Staff were amazing. Room was clean
Chahi
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

No wifi
Creighton
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I had a terrible experience at RRPH. My two week stay began Sunday Dec 21, 2025. During my two week stay I went to the front desk to extend my stay one additional day. I spoke to the same staff member at the front desk on two separate occasions he assured me extending my stay one additional day would be no problem he quoted me the price of $55 or $75 dollars. Sunday January 4, 2026 I received a phone call from the front desk indicating I have over stayed my time at the hotel and there was no record of extending my stay an additional day. I was told the hotel is booked my room is needed and I must leave the room immediately. I requested to speak with the manager. I was told there was no manager on duty. I received no apology nor compensation. I look forward to hearing from Expedia and RRPH. I hope no other guest in the future experience what I did. Thank you
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Joseph
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Unfortunately I didn’t make it to breakfast but ordered room service couple times and got an outside shop delivery to front desk staff where friendly and helpful even with language barrier
Vitória Caroline
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Um ótimo hotel para se hospedar, um dos melhores que já fiquei no Rio.. Com certeza voltaria a me hospedar
Sergio
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Dirty hotel, small rooms, guest smoking marijuana in the pool area, old gym, breakfest is a joke.
Gayathri
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Our room had a cockroach issue for which we were moved to a different room. The second room had a leaking AC which made our suitcases wet and had a leaking bidet which dirtied our washroom floor. The front desk staff are very rude with the exception of one or two members. We had a missing outfit & personal towel that was taken by a housekeeper and the staff gave us runaround for three days until we finally put our foots down and they returned the items to us. Not sure how this hotel has 4 stars - we will never stay here again.
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Clyde
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Same thing everyday I stayed there for ten days maybe two or three days would be ok
Orville
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Plentiful breakfast but limited options outside of fruit for vegetarians and vegans
Number of reviews per page
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