Overall Ratings & Reviews Mansio Suites Basinghall

Would definitely recommend.

Great apartments with all you need, right in the centre of Leeds. Slight challenge (as there are multiple buildings, across a number of streets) finding the one with the reception in and then going to the building you staying in.

A beautiful, clean apartment which far exceeded my expectations. I would say that perhaps a bit more signage for reception is necessary as it took me a while to find where it was. It's actually behind the blood donor centre down an alley way to the left, that was the only tricky bit.

Beautiful apartment and in an excellent location

love it and will come back x

Whilst largely positive, there are some changes needed before I'd stay again. (I stayed 1 night midweek). Positives: lovely staff, spacious apartment, nicely decorated, comfortable, good provisions (eg shower gel, coffee machine). Negatives: Taking card payment (not reserve) for a large deposit is only ok if tell people as soon as the decision has been made to refund it. I have still not heard back. Boiling hot on check in (thermostat set to 30) and windows have a safety feature stopping them from being opened much which meant I felt like I was in an oven until it started to cool down, I got quite a bad headache from this. Had to have windows open overnight due to the heat, noisy side street where a few homeless people choose to sleep. Reception being open for 3 hours a day only isn't ideal, particularly on check in day when you may have questions that don't qualify for phoning the out of hours emergency number. Cigarette burns in sofa. The room I stayed in - bathroom smelt like drains, shower head worked for a few seconds then turn into a dribble. Grouting in need of a bleach. Cup in bathroom dirty. Toilet roll holder needs fixing in place (falls off easily). Entrance needs a coat hook so you can hang your things when you get in. Wifi signal very low in one of the bedrooms so unusable. No tv remote in one of the bedrooms.

The property has clearly been done up tastefully but unfortunately it was not maintained very well in terms of cleanliness and repairs. Our bedding had several hairs on it and black make up stains on the pillow. The carpet hadn't been hoovered thoroughly (if at all) as there was fluff, a piece of plastic and an earring on the floor. The shower tiles had black mold on all the grout and one shower had a loose floor tile when you stepped on it so dirty old water squelched up. The towel robes were quite discoloured, some windows didn't open as the handles were broken. Not a particularly pleasant street (more of a back alley) which wasn't ideal being on ground level in the city centre. However the plus was it is a very handy location (not the easiest to find) and friendly on reception however it just didn't feel super clean which made it not the most pleasant stay.

Surprisingly larger, great price, friendly staff. Checkin was a little challenging as not obvious where reception was - tucked away down back access / alleyway but that’s a minor niggle.

Fantastic venue however check in details could be clearer. We were Storr in front of job centre for ages trying to contact people, not realising it was around the back.

Room smelt bad , faulty toilet kept flushing all night

Beautiful accommodation, clean and spacious. Excellent location for a day / night out in Leeds city. Recommend and I will definitely stay here again.

Bit tricky to find reception but once that was sorted an excellent experience.

There was a constant bad smell in the bathroom. Had a ground floor apartment.

What a great place to stay! I’m in Leeds a lot and found this gem. Talk about home from home. Everything you need, the apartment is bigger than my flat at home….! I for sure will be back.

Upon arrival have to park in Q carpark and walk to main office whats not on the front of the road but down a a little alleyway to collect keys. Discounted parking on site or Discounted parking in Q carpark but be prepared at 40 pounds for 2 days. Got keys and walking into the main building the heat was tremendous and radiators on full in communal hall way, also upon entering the apartment the heating was on full and windows didnt open due to mechanism being broken on them. Shower leaking down the sode of the toilet and water filled bathroom floor but power shower really good. No toilet roll holder as broken but apart from this a good place to stay. In the main city centre for leeds close to bars and all shops and amenities.

Thank you to the staff at The Headrow Mansio Suites and especially Yusef on reception. Very polite, helpful and professional. We enjoyed our stay as it was a great location, lovely clean new apartments and friendly staff.

What a lovely place. Staff on reception were so helpful and kind.

great apartment, awful service! i didn’t receive instructions on how to find the property so rang them. receptionist said that i needed to go to 117 the headway to check in before going to the apartment. she didn’t mention that 117 the headway is a blood donor centre! took us ages to get in as receptionist was not answering the buzzer (once we eventually found the in signposted entrance behind the blood donor centre. when we booked it said parking available; it isn’t! i messaged the week before our stay asking where we should park but never got a reply. reception was not open at 8am when we left so we’re unable to check out. shame as apartments are nice but no concept of service. receptionist was unhelpful and didn’t know about local parking.

Stayed in an executive apartments centrally located in city centre

The suite was well decorated,and well kitted out with quality items. There wasn't,or I couldn't find, a bottle opener/tinopener or cork screw. However the Staff were great,very well spoken and extremely helpful.