Staff are courteous and helpful. Dropped my credit card and some cash in hotel lobby. They were picked up and returned to me when I checked out next morning. Very much appreciated.
CHI HUNG
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Cozy room!
LIHSUAN
with Partner
6.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Room layout not ideal, bed right at the entrance.
No full-length mirror in the whole room.
Long queue for breakfast, had to give up.
very clean and looks new, bed is so good to sleep, the pool is so small meant for kids, breakfast buffet is nice, every dish is so delicious but western options are limited, overall the experience was good
south urban hotel provided everything that we needed - spacious, beautiful, and clean rooms, as well as a breakfast buffet and easy access to the city of chiayi. thank you so much!
Verified traveler
Friends and Family Family
6.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
checl in and check out time is not flexibel
Yaling
Friends and Family Family
8.0
/10
Reviewed 73 week(s) ago
Hotels.com verified review
comfortable
Siyuan
10.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
The staff were extremely nice!
Ming chen
Friends and Family Family
10.0
/10
Reviewed 84 week(s) ago
Hotels.com verified review
The room is very clean and the staffs are very friendly. The surrounding area are very quiet. We will come back to stay when we travel again to 嘉義。
Christina
Leisure Family
10.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
Rooms and common areas are very modern, comfortable, and clean.
Paul
Business
10.0
/10
Reviewed 89 week(s) ago
Hotels.com verified review
Very comfortable, Western-style hotel on the east side of Chiayi. On-site restaurant providing meals as well as a breakfast buffet. Staff is very friendly, and there's enough English spoken to communicate your needs and critical information. I appreciate they are able and willing to order taxi service and can indicate whether you prefer to pay by cash or credit card.
Rooms are very comfortable. Mostly local language television stations but a few English stations for movies and news. Would definitely stay here again!
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Verified traveler
with Partner
10.0
/10
Reviewed 235 week(s) ago
Hotels.com verified review
由於有事先告知比較淺眠,飯店貼心安排較安靜的房間。下次還會再入住
Hui-Chen
with Partner
10.0
/10
Reviewed 236 week(s) ago
Hotels.com verified review
環境非常好👍非常推薦
ChengChun
Leisure Family
10.0
/10
Reviewed 246 week(s) ago
Expedia Group verified review
The hotel staffs are very kind and friendly, they made everything so easy for us. I will definitely stay here again next time when I visit Chiayi.
Chun Nan
with Partner
8.0
/10
Reviewed 262 week(s) ago
Hotels.com verified review
Brand new purposely built hotel building with tasteful contemporary exterior & interior design for Chiayi standard. Good laid out of the room, big bathroom with top brands fitting & shower. Though the tiny bathtub just killed all the good rating. No idea why they fit such a small tub in such a big space, it doesn’t even fit me to sit properly, not to mention for two, Such a great shame. Especially in the days when the rooftop swimming pool closed down by law.