Overall Ratings & Reviews Crowne Plaza Hangzhou Thousand Island Lake, an IHG Hotel

From all the places I have been to in China, this place just stands out on top. The staff were super helpful, and everyone I talked to there could speak English. Here I want to make a special mention of Sunny and Evan at reception. They went out of their way to help us with rebooking our room, and to know more about the area and activities. The rooms are spacious and well kept, the food great, specially the buffet at night. The hotel and grounds are super beautiful, the waterfall pool overlooking the lake beautiful, and then there is the scenery, which is absolutely amazing. Thank you Crowne Plaza for an unforgettable 2 nights...