Room was incredibly clean. The Staff (considering it was the off season) did all they could to ensure that i had the best stay possible. The air conditioning worked a treat and i had a great time.

It was the preseason and only the rooms at HRGil were to be used. Kettle and fridge in the room, which was great. The mattress was soft and for my back not suitable. 2 days there were no orher guests on the lamdong, but when all rooms are fullyvbooked, the nousr increases. The wall seems to be made of a paper lining, you can hear your neighbor snore, turn in the bed, warch TV etc. At 1-2 am guys return from drinking beer and so its noisy, one wakes up from sleeping. There are no rules or curtesy to be quiet towards other sleeping guests. This will stop me from returning. Unfortunately.

I had a very disappointing experience at HSR Gil. Our stay started poorly when the first room we were given had an ant infestation and we had to request a new room immediately. After moving rooms, the guests next door began shouting at us from their balcony and banging on the shared wall. Instead of addressing the situation, the hotel called our room and threatened that we could be removed and that the police might be called, even though we had not caused any disturbance. Overall, the experience felt very uncomfortable and unsupported, and I would not recommend this hotel based on how these issues were handled.

The room was basic but passable. Good value overall.

Quiet building, however, no shampoos!

Staff are super!

Beds are not comfy, balcony views are not great, shower in room 301 is definitely due an upgrade, but room was cleaned daily, reception is lovely and modern, pool is clean and refreshing, staff are lovely.

lovely hotel and friendly staff i would definitely re book this hotel again it's spotless and staff keep it well maintained and clean .. the sound loungers where hosed and cleaned everynight drinks where good

Location was spot on. Basic but only stayed four nights, nice and clean and comfortable. Would definitely stay again.

Booked room for one asking for a good view, the hotel was half empty when arrived, they offered to upgrade for "bigger room with sea view" as mine with a mountain view. did it after a day it was exact same room different view. Most terrible was that there was no air conditioning, when asked for help the offered a glass of ice.

Very good customer service The help desk always helping

Nice clean room and able to use the Gabarda hotel ba. No lift but only three floors.

The space was comfortable and check in was easy, parking was right behind the hotel. Antonio went out of his way to accommodate us and make us feel welcomed. Overall a great experience for a beautiful island at a reasonable price.

Good things: Air con v efficient. Bed not saggy or nasty springs Kettle, fridge, hot shower, balcony midday-early eve sun. Bar in main hotel: good, not too pricey. Staff EXTREMELY helpful & friendly. REALLY near high street & beach (5 min walk) General cleanliness OK, bathroom cleaned every day. Mediocre things: Room decor, paint falling off ceiling, massive scuffs & scrapes on walls/ floors. No lift for people w heavy bags. Minimal lighting in room (1 above bed, 1 in bathroom) Minimal sockets: 1 above bed (so my English plug converter light kept me awake at night as it was right above my head) & a double one for kettle & fridge, but kettle didn't fit there so had to prop it up on the bathroom sink & use hairdryer socket Pool. Specifically wanted pool I could exercise in. The pools are NOT swimming size. Huge disappointment. Cleanliness fine but not immaculate, so if you're bothered by grubby bits of floor, and high shelf above the clothing rail not having been dusted for months (my laptop case & books were layered in dust) then it's not a luxury away-from-home pamper place. For me, good for solo travel. Area felt safe, staff lovely, room functional & v close to food/bars. On my special holiday I'd normally expect a way higher level of decor, & even functional stuff in a room. Luxury it was not, & the pools pretty pointless. But priced OK-ish, fulfilled a basic level of somewhere to stay, & was staffed by the loveliest people. I'd go again, with lower expectations.

The staff are lovely very welcoming & helpful. The room was clean to

It was very affordable and in a great location.

It was very easy to get into our room and get settled. The staff were very responsive to questions and the location was super close to the beach!

fine

For a low budget hotel, they were brillant. All staff were amazing, kind and very helpful and my room was cleaned every day. They will help you with anything, including trips etc. I would certainly book there again. THANK YOU TO ALL THE STAFF

Great couple of days . Would definitely stay there again. Fantastic staff