Even the large room is small. Bathroom is very very small.

Our stay was great for our needs! We stayed one week and had the handicap room that had a queen bed and two twin beds. VERY spacious and great for my eldery mother and two sisters. The hotel has been completely updated and is kept in very clean condition. The staff was friendly and accommodating. The windows are fantastic for keeping most of the noise out. However there is a school nearby and if you are at the hotel during the day the kids at recess are very loud! Its nice to have the windows open, but you can definitely hear all of the city noise. Location is fantastic, and easy to catch an Uber to get anywhere in the city. Great value for the room size, location, and amenities!

Very close to the Gare St Charles.

Close to the train sustain and lots of restaurants. Large room with full sized bed and two twins. Very comfortable for 4.

Very cute little Hotel, close to all the action and the Train Station.

Poor customer service No ice Very small room

Just what we needed, no frills. Great to have an elevator. Had to catch some early morning trains, so worked out great.

This quaint hotel suited our needs as it was near the Marseilles train station. There was nothing notable about the room. It was clean but quite small. One “beware’ note: the website showed a cute breakfast room, so when asked if we wanted to add breakfasts to our meal we said yes. Breakfast consisted of various kinds of pre-made individually wrapped muffins and pastries, individually wrapped cheeses, individual yogurt and fruit cups. There was white bread for toast. Nothing hot except the coffee, nothing fresh except some fruit. The milk in the fridge had a best before date in June; we were there in October. I’m assuming this was the problem when using the Cafe au Lait option on the coffee machine, as the coffee was terrible. The cost for this breakfast: 11 Euros per person. 😳

Our bathroom drain flooded and we could not use the shower or toilet for nearly our whole stay. They were not able to properly fix it and refused to work with Expedia when we were trying to get any amount refunded. Don't stay here!

Very close to gare st charles train station. Area unsafe at night. Area dirty, garbage everywhere, area ghetto ish. Front personnel very unfriendly and not helpful.

There was a stain on our sheet which we discovered that when housekeeping came by they didn't switch the sheet - they turned it over. I found that humorous but it indicated their priorities; need to save water somewhere.

Room a lot smaller than what pictures let see. Couldn’t open our luggage except if it was on the bed. Many broken furniture and the ceiling obviously had leaked during the past but was never re-plastered. Staff is very friendly though.

No soap was provided, very slippery in the shower, you can hear everything what is going on on the same floor, stuff was friendly .

I stayed only one night and the room was clean and just fine!

Hotel cleanliness was adequate and nice rooms but the manager was extremely unprofessional and entered our room without knocking or notice during the late evening to check the air conditioning. Once we brought up the concern we didn’t feel safe with people entering our room without notice they got very defensive and refused to acknowledge our concern.

Front staff very unfriendly and unhelpful. Ceiling in our room was damaged from water leak above. There was no soap or extra blanket in room which was chilly. We were on 5th floor and the elevator was not working on day of our departure so had to carry luggage down 5 flights of long steep staircase. Room was so small we couldn’t open our suitcases.

The property is good and comfortable.Front desk employees very helpful, friendly and professional.

Clean and convenient. Bathrooms could use a refurbishing.

Receptionist could not communicate in English, which one would expect in the hospitality industry. Room had 2 coffee sachets. I had a coffee at check-in and one that evening. When I asked for an extra sachet of coffee for the next morning, he refused to give me one. Is the cost of a single sachet vs a disappointed customer worth it? Sometimes It’s the small things that matter.

Not in a particularly nice area but convenient for Saint Charles Station