9.4
Exceptional
From 27 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.8

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Traveler Reviews Zen Chalets Hakuba

Number of reviews per page
20
40
Top reviews
John
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Amazing Location in Happo One Hakuba for the Best Ski ⛷️ Trip ever and the Best Snow in over 60 Years 👌🎉🥳
Paul
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

A great chalet, very comfortable, warm, well equipped and in a very convenient location for Happoone
Debbie
icon- Family
Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

As a family of four with two kids, skiing for the first time, this was an excellent location. The chalets were perfectly appointed and comfortable. The wash and dryer were a bonus. The team here looked after us brilliantly. Nothing was too much trouble. The communication before, during and after was excellent and they provided us with invaluable information for ski suppliers and getting around. To Sarah, Bellen and Joachim, thanks so much for everything. Loved it. Will be back and would absolutely recommend Zen Chalets.
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Joseph
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Stayed in Villa A for the weekend and couldn’t be happier with the accommodations, the cleanliness, location and overall comfort. We look forward to staying here again or recommending to those traveling to Hakuba.
Montgomery
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

We loved the Zen Chalets! We stayed in one of the villas. Modern, clean, and well appointed. 4 minute walk to the gondola. Great communication from the management.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 239 week(s) ago

Hotels.com verified review

Location was beautiful and worked for 2 adults and 4 children but would be a bit cramped for 6+ adults. The on-site manager was outstanding and responsive. The only two negatives were the steep incline down to the property and this side of the mountain offers no good slope area for beginners. In the winter 4x4 or AWD with chains is required to drive out of the property.
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Austin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 284 week(s) ago

Hotels.com verified review

Zen chalets was a great place to stay in Hakuba valley. It is a 5 minute walk to the bottom of Happo-one resort and next to many bars and restaurants. The staff was incredibly nice and extremely accomadating. 10/10 would reccomend.
Julia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 284 week(s) ago

Hotels.com verified review

Great place to stay for your ski holiday in Hakuba. Very nice, modern and clean house, close to the Happo Gondola and a number of restaurants. The service was absolutely great and the staff is lovely! Will definitely stay here if I come back!
R
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 286 week(s) ago

Expedia Group verified review

Modern and smart design. Perfect size for our group of 6. Can’t wait to go back for a longer stay.
Kenneth
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 286 week(s) ago

Hotels.com verified review

Great location with a short walk to either Happo Gondola or Evergreen ski schools. Family of 4 (kids 8 & 2) fit comfortably. Staff was friendly and helpful with pickup/drop off and even a grocery store run on the first day. Will definitely consider again on a future visit to Hakuba!
Verified traveler
10.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

Top location - great staff and Unique stand alone place
Verified traveler
6.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

Affordable self contained chalet. Bedding is enough for 5 adults and 1 kid. It needs a bit of an uplift (carpet and kitchenette). Great dry room.
Kazuya
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

思ったより調理道具やフリーの飲食があって良かった。歯ブラシないので注意ですね。
Antti
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Great location. Fantastis for family of four. All you need. Fantatistic communication with the host.
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

事前のキー番号メールはありませんでしたが清掃管理人がいたので事なきを得ました。通常使用するであろう家電や調理器具は常備されていました。リネンも清潔です。庭には簡易日よけとバーベキューセットも用意されており快適に過ごせました!
Takashi
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 221 week(s) ago

Hotels.com verified review

GW休みに家族3名でキャビン1棟-2泊で使用させて頂きました。設備は古い感じが否めず / シャワーが弱い / キッチンが狭くて使用しずらい等の使用感での小さな不満はありましたが、過ごしているうちに慣れ、総じて快適に過ごせました。2日目にBBQをリクエストしたらタープ・コンロから炭・着火剤まですべて準備・設営までしてくれてあり少し感動しました。こちらでも準備して持って行ったのですが食材だけでBBQ⇒花火⇒星空観察まで自宅で過ごすように楽しめました。 またウィンターシーズンにも訪れたいです。※隣の新しい設備が非常に気になりました。
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 232 week(s) ago

Expedia Group verified review

とてもキレイで良い宿でした! 宿前が急な坂道なので、スタッドレスでも四駆でなかったので上がれなくなり、ロードサービス頼みました。 動けない間も、スタッフがスーパーなどに連れて行ってくれてとても助かりました。 また行きたいお宿です。
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

とても綺麗で快適に過ごせました。 白馬八方に近くスキーに向いています。
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