Breakfast was very good. Lots of choices. Staff at breakfast very kind. Awesome beach view from our room. Loud mariachi bands throughout the day. Good place for beach walking and close to restaurants in gold zone. Pool was nice, plenty of lounges. The building itself in need of major repair! Rooms clean. Furniture needs update. No hand towels or wash clothes. Lobby desk staff very helpful.

Clean nice and perfect

Ocean View is nothing what the pictures show. Definitely needs to update pictures. We had booked 4 different rooms all four were very dirty one we noticed 2 cockroaches. Not enough towels were left in rooms, safe box didn't work in 3 rooms back sliding door did not lock at all. Very unsatisfied with our stay at this Hotel.

First of all, the pictures of the room are nothing compared to what it actually was. The bed is a full size bed, it should be a queen for my taste. Specially if you’re traveling with someone else. And the worst part of my experience for this hotel was that it had cockroaches. Extremely disgusting!

Very good

I had a terrible experience at that hotel. The elevator doesn't work, the rooms are in bad condition, and the service is awful. If you ask them for anything, they get annoyed. One person, a receptionist, was incredibly rude to me. She charged me 159 pesos for the key and called me "filthy tourists."

Never got to go and you only gave half our deposit back

Bed frame and other furniture was broken definitely they need to replace all their furniture, overall it needs a lot of maintenance, but it does has an excellent view.

Staff was nice, problem was the hotel itself There was only one elevator working, you would have to wait 10-15 minutes for it The room amenities were scraping due to the humidity

Muy bonito y buena ubicacion

It was clean but it was old and there was no bar

This Hotel used to be nice, after 8 year from my last visit, We found a total diferent picture, everything is outdated, ugly cracky furniture, and only 1 elevator working, i had to leave to Marriot next day.

The room was cleaned late afyernoon, however we never saw a maid. The staff were courteous.

The pictures shown are clearly old, as the hotel is well worn. The pool and beach access is pretty good (though some of the umbrellas at the pool didn't work and there could have been more of them), and that's the best part of the hotel. The mattress was quite hard and the pillows were lumpy, the linens were laundered but old and had some stains that likely no longer come out. The free breakfast was mediocre. If you were looking at the photos and thinking it's too good to be true for the price, that would be correct and you get what you pay for. That said, if you're looking for an inexpensive beach hotel, this does the job, as long as you know what to expect. The staff were helpful so no complaints there. Another inconvenience was that if you're checking out, you can leave luggage, but there was no way to leave valuables in a safe with the front desk.

Very bad The service was terrible and the room was very neglected. The towels were worn and torn, the doors were sagging and very difficult to open, the bed was in bad condition, and the tables and chairs were dirty. The only kind and attentive person was the young man who helped with the luggage; he was very attentive and polite. It was a very unpleasant experience.

All the staff was very courteous. The pool was very clean. They also kept the beach area clean too. The property needs an update/remodeling. The price was fine if you only need a space to sleep/rest. The view to the beach from your room is beautiful. There's places to visit/shop all day.

Could not eat the food, the place is need of repairs and updating. No towels for the bathroom.

El elevator

Not a place to relax and enjoy Mazatlan Too noisy in the hotel itself with guests having music Only one elevator and very small one Only two towels in room Furniture falling apart No closet space or drawers

Customer service was excellent the staff is very nice and helpful. Overall the Hotel was in terrible condition had stayed here before and was not very happy it seemed rundown