Clean, nice pool open late until 11pm! Great Hotel

Na

Great

Free upgrade due to event and concerning about quitenss for me. Very good

When I arrived at my room, at first glance, it looked like it had been prepared for the next guest. Upon closer inspection, I discovered the room had not been vacuumed. I mentioned the issue to the front desk and I was simply told they would send someone in again. I went out for the evening and when I returned I found the toilet was plugged and would not flush. This experience made me question how thorough a cleaning the room actually received. On a positive note, the bed was very comfortable and the staff very pleasant.

The staff are really not great. The breakfast was cooked to order but not made clear at check in, by the lobby staff or even the person at the counter. We ended up just going back to our room and eating at Tims when we left. Worst of all though, when I left a complaint about it, I got a really rude email response. If a hotel doesn't want feedback, they shouldn't send you 3 email prompts asking for it! It's a beautiful hotel if you don't interact with anyone and eat elsewhere

It was a good visit

Perfect as usual

Beautiful building, pool was well kept. Really liked the coffee bistro option.

The room was very clean and comfortable. Unfortunately the hot tub was not hot, or warm. Def disappointed

They said there was a free breakfast and it turned out to be just a Starbucks. Dals advertising

Clean property as described comfortable beds and large rooms!

The hotel was clean and professional

Good

Very clean hotel, with a very clean pool/hot tub area.

Such good value

Clean room

Nice place

Clean rooms, nice layout

My car was stolen from the car park!