Overall Ratings & Reviews Ella Rock House

The staff was very welcoming. I arrived very early and they were still able to get me into my room. When I advised them that I was taking the train to Kandy the next morning, they said that they would have a sack breakfast ready (waters, boiled egg, bananas and a very good breakfast sandwich). The WiFi was good and the TV had several English language channels. Overall, a good value in Ella. I would recommend this hotel to friends and family. Also, check out the Rose Cabin Mexican Restaurant just down the road. Very good nachos, considering you are in a mountain village in the middle of Sri Lanka.

The staff, particularly the man at the front desk (I forgot his name!) were so genuinely friendly and accomodating from the second I arrived. He answered all of my questions, smiled a lot and made me feel safe as a solo female traveller. On my last day when I had to leave at 6am to get the early train, he woke up and prepared my breakfast in a little to-go bag for my journey. Exceptional service in a really convenient location, very close to all the attractions like 9 arch bridge, little Adam’s peak and the main strip of shops in Ella. Yes the room is basic but very clean and very affordable! Would definitely recommend!

great place to stay in Ella. Pleasant staff......

Great location in a quiet area, really enjoyed the breakfast and staff. Wish we had more than 2 nights here

The hotel was ok overall but not quite 3 star. Somewhere in the 2 star range. No pool but not needed. Location ok rooms a good size facilities in room ok. Bathrooms just ok.

We stayed for one night before catching the train and would recommend! It’s close to the main road but far enough it’s quiet and safe. The staff was very nice and helpful!

Good location. Modern hotel with very helpful staff. A bit noisey when we were there but that might be just the building work nearby.

Enjoyed our stay at Ella rock the staff were very friendly and helpful. Room was basic but you get what you pay for and very central to everything

Don't stay in a standard double room, and be careful about trusting what people say as refunds for unspeakable rooms aren't given. I booked this hotel through another site for one night and hotels for the second. The bed in the standard room was so bad it caused me back issues, so decided to share my travel partners room for night 2. They had promised to refund the second night for the room I didnt stay in but then once gone this didn't happen and turns out it was a lie. Probably not helped by hotels.com who have been sub par on my Sri Lanka trip. My travel partner had a better double which was a good room and comfortable bed too. But just be careful who and what you belive.

Great location near town. Near restaurants. Hot shower. Comfortable bed. Clean room. Helpful staff. Great local options at breakfast. Good laundry service. Really can't flaw this place. Only thing is WiFi only worked in some places in the room, but I think that was probably only our room as it was the further from the router. I would definitely stay again and recommend.

Amazing staff, rooftop breakfast was great. Located very close to the main shopping area of Ella. Ella is still a developing suburb hence don’t expect hugely fancy accommodation here. Ella Rock House was comfortable. WiFi was reliable. Would recommend.

We had such a good stay at this hotel! The staff was very friendly and made sure we got everything we need. The room we had was nice and clean and had a nice little balcony. The bed wasnt extremely comfortable, but good enough for a few nights. Breakfast was pretty good too! Location is great, close to everything and it was pretty quiet at night. Definitely recommend staying here if you're on a budget, but need a good and clean hotel.

Great location, near city center but far enough so that's its not noisy. Good breakfast.

Hotel was nice enough and close to the center of Ella, good location if you want to walk up the hill to go see 9 arches bridge or little Adams peak. The pictures they show online are for the new building and we got stuck with a room in the older one, it wasn’t bad but just not as clean and new looking. Lots of ants in the bathroom

Ella Rock was good enough. I stayed there 2 nights and was in the room/building next to the main building so I’m not sure if the rooms are different btwn the buildings. I didn’t have aircon which was a little warm but I managed. The shower had ants all over it but granted the window is open to the outside. The ants didn’t really bother me but they were there. Also, the toilet bowl had a crack in it that they had sealed up but it was leaking at some point. The room itself is quite large. The staff were friendly and accommodating. The location is good, walkable to everything in town and near little Adams peak. THERE ARE PUPPIES living across the street (as of mid June) that are the cutest and sweetest puppies ever. They are not affiliated with the hotel but they made my stay there extra special as I was able to play with them. If you see them, please be kind to them. All in all it’s 50/50 whether I would stay at Ella stock again.

Close to everything but use the tuk tuk’s. Costs you nothing to get around in them. Hotel is nothing special but the staff were good and friendly and helpful.

Hotel was nice, one issue is that’s there is an older building next to the new property. The pictures they show is all of the new building so when we got put in the old building we were a little surprised. It wasn’t really dirty but definitely wasn’t as new and clean as the pictures. Also the bathroom was a bit moldy and had a bunch of ants. Free breakfast was good. Also good that the hotel isn’t on the main strip so a little quite. Location was great since it’s close to town but a close walk to 9-arches bridge and Little adams peak

The place was alright, the breakfast was very yummy and the view from the rooftop restaurant was lovely. The room could use a bit of an upgrade. We were given the first floor room which is right beside the lobby and could hear everything all night long. The room was also very moist and hot. The shower had a window looking into the lobby as well.. privacy was limited.

The hotel was ok but we were only there one night and had too leave early in the morning for the train and they not have hot water at 5.30

We had a family room. It was large, clean and had a TV (limited channels) and a fridge. The staff were pleasant, although very keen to get us taxis at slightly higher prices than we were quoted in town! The beds were not comfortable and the quilt was not big enough to cover the bed - it was quite cold at night and another blanket should have been provided. Breakfast, which was ok, is served on the roof top. We had an early start to catch a train and were pleased with the packed breakfast they provided on our last morning. I would recommend for a short stay only.