Raymond
Friends and Family Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
I was disappointed with my stay at Ottomood Ala Ovest Catania Centro. The biggest issue was that there was no one available to check us in or answer questions during our stay, which made the experience feel impersonal and frustrating. The air conditioning was also broken, and during the intense summer heat in Italy, that made the room extremely uncomfortable.
On the positive side, the room was clean and the location was excellent, making it easy to explore Catania on foot. Unfortunately, those positives weren’t enough to make up for the lack of support and the broken air conditioning. I wouldn’t choose to stay here again unless these issues were addressed.
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