Overall Ratings & Reviews Château de Pondres

The staff were terrible at communicating and not helpful or friendly.

We were married here in Sept 2024 and it could not have been a more perfect experience. Our friends and family have rave reviews for their rooms, food, staff and overall experience. Could not rate our time more highly and highly recommend. Thank you to Laurent, Maya and the entire team for giving us the wedding of our dreams!!!

Its a real chateaux in Provence! Very nice and big room. The only problen is that it s not air conditioned. Too hot in the rooms and no fans either.

they wanted to give us a room full of mold, in the bathroom spiders and on the floor dirt. Incredibly! Alternative room was ok, but also not clean. Breakfast was ok, not possible to get boild eggs. Chateau is nice, but you can see they have troubles maintaining.

The property is impressive, nice views, quiet, well located to visit many attractions in Occitanie snd Provence. However: internet works with codes generated by the reception, given for 24h and must be entered all the time. Dust in the room, dark corridors ( it takes too long in my opinion until the sensors turn the lights on), the decorations are too munch and cheezy, dying plants on the corridors.

This is an excellent option for anyone looking to stay in a beautiful historic castle surrounded by wine yards, away from the busy turistic places, yet within easy reach to what the region has to offer. It was an excellent room with a very reasonable price. Excellent experience for us! Recommended.

It was at leats weird. Staff did not speak decent english, just french. The parking is not well signed and it is like 200 meters from the hotel. At night the lights were off l, so getting from the parking to the hotel was not friendly at all. The room was not well clean. We found a fake nail at the bed table, also a rest of an eaten apple behind the window curtain. Also some hairs when we open a bed. There was a smell in the room like somody were cooking stew or something alike. As the restaurant in the hotel was closed we ask in advance ( 15 days) the hotel staff to book as a table at a nice nearby restaurant, they book us a table at a place that was 25 minutes far. We suggest to change the reservation to a closer location. They book as a table at a nearby crepe restaurant. When we arrived there and decided to not eat there we found in google a restaurant one block away that used to have a michellin star. Food and service was great. We couldn't get the chance to try their restuarant so before booking the hotel check if their restaurant will be open, if will not it does not worth to stay there, at all.

Absolutely beautiful location and property. However, for the amount we paid I would have expected more. There is not enough signage (by a long shot), so we were quite confused as to where to part the car and enter the hotel. The parking is too far away and accessibility is poor. We were unable to dine in the restaurant. I would expect to have enough dining capacity for all the guests. Inexperienced staff (but they do try).

The property is quite tranquil, our accommodations well prepared and very comfortable. The staff and servers at le Canope are exceptional, thoughtful, and help make a special experience.

Superbly renovated, over a magnificent garden and parc

Stayed in lots of Chateaus! This is fab.

Wonderful place and so friendly staff

Lovely quiet break with very friendly and helpful staff

Fantastic place with fantastic places to visit all around.

Very comfortable hotel and lovely buildings and great location. I will stay again.

Although the entrance was difficult to find in the dark, Clarisse (reception, who had stayed late for our arrival and arranged for the kitchen to stay late to feed us) walked out to the parking lot and guided us to the front entrance. She went above and beyond on our behalf our entire stay. What a beautiful relaxing place to stay. The grounds were beautiful and very walkable. The owners are ensuring this will be a desirable destination for decades to come.

Amazing! Lovely rooms, lovely pool and very attentive and friendly staff. The grounds are incredible and we’d definitely visit again

Very lovely chateau and restaurant, we thoroughly enjoyed our stay.

Nous avons réservé une suite pour une nuit à mi-chemin de notre trajet entre l’Espagne et la Suisse, 2 adultes et un enfant en bas âge. Nous avons sélectionné l’hôtel pour son calme, son confort et son restaurant. Arrivés à 16h, nous apprenons que le restaurant est fermé du dimanche au mercredi. Pas de snack bar, pas de room service, pas de staff, chateau vide (et quelque peu lugubre malgré des rénovations modernes et un état propre). Plus personne après 20 ou 22h… On nous donne la liste de 3 restaurants ouverts un lundi soir nécessitant d’y conduire (rien à côté!) un ne répond pas, l’autre a arrêté de servir les soirs et le troisième me répond qu’il a fermé ses fourneaux à cause de la canicule pour préserver ses employés. Pas de dîner possible avant 21h avec un enfant en bas âge qui a faim… Au final, nous quittons l’établissement à 19h et rentrons en Suisse avant minuit. Un hôtel 4 étoiles qui n’offre aucune source de nourriture 3 jours par semaine est-il vraiment un hôtel, ou plutôt un bed & breakfast, aussi glorieux a-t-il l’air sur internet?

Omgivelserne var fantastiske! Slottet har potentiale til en super oplevelse. Desværre var værelset meget dårligt rengjort, med spindelvæv og beskidt badeværelse, og den tilhørende terrasse var også meget beskidt. Havearealerne omkring slottet og annekserne var ligeledes med stort potentiale, men heller ikke vedligeholdt som man kan forvente. Restauranten var ok, men heller ikke mere end det, og der var ikke plads begge aftener, da man skulle have bestilt inden man kom. Det fik vi bare ikke at vide på forhånd