So disappointed.., Never gotten any email for registration to get the QR code. It was so inconvenient. I recently checked their reviews and they were very bad. Do not book this place otherwise you'll be stranded in a new city/country.

Very friendly staff and was able to assist us when Expida messed up. The staff was amazing and would definitely stay there again if I was to go back. 20 minute walk to the Heineken experience and the Van Gogh Museum.

I would give it a 3.5 if that’s an option. Room itself is great, but no wifi in the room when that’s promised is quite inconveniencing — couldn’t get any work done there. Also, the check-in process is quite slow to get your QR code for the room and resulted in us waiting at the door a few times. Other than those easy fixes, good stay and no other complaints.

Clean and close to tram station. But poor communication before check-in - did not receive a QR code in time and had to message/call multiple times before getting help

Nous avons passé un très bon séjour. Les studios sont propres et l’emplacement est très bien pour visiter Amsterdam. L’accueil très bien. Bien penser à avoir son QR avant l’arrivée.

Overall, my stay was very nice. Everything was so clean. Now for the cons: If you’re an older person who’s not using your cell phone for everything, don’t stay here. You need your email accessible from your phone so you can use the QR code to enter the building and your room. The bathroom lighting around the sink was HORRIBLE!!!! It’s so dark in there, very difficult to do anything at the mirror.

Convenient location Staff friendly and accommodating Quiet rooms

Really comfy beds. The apartment was spacious. It was in a nice area and easy to get the bus into central Amsterdam. Also easy to walk into the centre. The staff I met was very nice. On the down side, the kitchen was poorly equipped, with very sparse crockery and pans etc… The bathroom could also have been better equipped with soap etc..

We stayed at De Jonker for a long weekend just gone. We were very sceptical about staying here to be honest, after reading quite a few negative reviews. All I can say is our experience was totally different. We had a last minute room change via email, so I think potentially our room was a deluxe suite. We found the room to be clean, comfortable and with everything we needed. The bathroom and shower was lovely, we had a little rail for our clothes, clean bedding and towels, and complimentary toiletries and use of an ironing board and iron downstairs. The location was great for us, the number 14 tram takes 7 minutes, if that, to get into the centre, and the tram stops literally across the road outside of the hotel. A few doors down from De Jonker is an amazing breakfast place called Box Sociaal, we went twice and would highly recommend. We had absolutely NO issues with the QR code our whole trip, I’m not sure if they have changed the system since previous reviews or if people just weren’t perhaps scanning it with their screen brightness turned up enough or at the right angle, but not once did we struggle to enter the property with ours. All in all we had a very comfortable, peaceful and enjoyable stay at De Jonker and based off of our experience, would definitely return. Thank you! :) Olivia

Getting in and out of the hotel and room are by QR code and the technology is very poor. The location is unattended which makes it more difficult. The rooms are dark with broken plugs, clogged drains (they did quickly address) and dirty… carpet and woodwork hadn’t been cleaned in months to get the dirt build up they had achieved. Our room ended up in the basement down a very steep stairs that would not be considered legal in most countries. Pay a little more and get a real hotel room.

Property is lovely and in a nice area. The first room we had included stairs which wouldn't work for my partner, but they happily changed rooms for us. Only real issue was the poor Wi-Fi strength, something that had come up before in these old European hotels.

Fantastic location in the Planten

All was well, spacious room. Be aware that this is the darkest room I've ever stayed in. The lighting in the bathroom is laughable and one of the lights in the main room didn't work so good luck to any women looking to do any sort of skincare/makeup routine

Appart'hôtel très agréable : bien situé, dans un quartier calme, face a un beau parc Relativement bien équipé : café (nespresso), thé, sucre, peignoir, chaussons, gel douche, shampoing

The hotel is in a great location and very comfortable. Lovely spacious room and mostly good facilities. The kitchen area could be better equipped with enough cutlery for 2 guests would be useful. The hotel is slow to respond to enquiries but overall a great stay. Thank you.

Nice place to stay having everything we needed to explore Amsterdam.

Good location.

I was placed in noisy unclean room 15 then moved to room 21 which had no refrigerator. The rooms need deep cleaning but otherwise comfortable. The staff was helpful

Booked in for 2 nights with 2 adults and 2 kids. The room was very spacious and we were at the back of the property. The room was clean and tidy but we did need extra bedding for the sofa bed for our eldest. The kitchen had the basics and a few coffee pods and tea bags were nice. Overall, it was a good stay. The QR code to get in was a bit of a faff, we needed to phone the hotel and pay the local taxes on a link before the QR was sent. once we had it, the system worked well. A nice spot opposite the zoo and very close to a couple of tram stops.

Poor communication - check-in instructions were sent 20 minutes after the check-in time. Room was not ready - situation was poorly managed. Room was fine, but needs upgrading. Avoid if you need somewhere quiet - you can hear most of what is being said in adjacent rooms.