Great hotel, rooms, location and service. This was my second stay in a month

Pésima experiencia con la atención al cliente. La recepcionista me acusó de no pagar un consumo de restaurante y no me dejó hacer check out por más de 15 minutos hasta que tuve que pagar nuevamente. También me trató de xenofobico por decirle que su procedimiento no era el adecuado.

The internet didn't work for the entirety of the stay, which was a problem given I was there for work. It struggled with even a Google search. Apparently it's a common problem there.

I booked at this location because it had apartment style units that fit my needs for this meet up with Chilean friends. But I was floored by the amazing views from the unit. Nearly the entire wall was glass, and my bedroom was a corner with stunning views from the ocean to the city. The one downside was I could get a sunburn during my afternoon siesta, but thankfully they also had an air conditioner in the unit to make up for the heat up that occurred when the sun came in. The one part that freaked me out was the shower. The floor was a bit squishy which made it feel unstable to me, something that was top of mind knowing I was on the very edge of the building on the 16th floor. I kept thinking I was going to fall out to the street below. But I overcame my fears and was safe in the end, despite one minor earthquake while I was there. The rooftop pool is a great concept and I enjoyed that. The location was just two blocks from the beach. Very convenient. Overall I was very happy with my stay here and I'd love to come back again.

The location and property itself was AMAZING! the view of the beach is unparalleled - really made our stay fantastic. the restaurant on the roof is pretty decent - i was traveling with a kid and so having that restaurant there made everything a bit more convenient. The front desk staff gave poor restaurant recommendations though and so that turned a couple of evenings into a less that fab experience. overall a GREAT place to stay- just do your own homework when it comes to restaurants and you'll be good!

Excellent property just a hop skip and a jump away from the beach and very well located close to everything you might need. Very happy with our stay

A perfect location, close to the ocean. The facility was in perfect condition. Everybody was kind and helpful.

Beautiful hotel with gorgeous views over the city and the sea. Would stay again.

Great staff with friendly and helpful personalities. The best views of the beach from the roof top bar as well. We very much enjoyed staying even if it was for only one night.

The hotel has rooms with a Seaview that is outstanding. The staff was friendly, most were willing to help. The maintenance staff and the cleaning ladies we are very professional and seem like they really wanted to help you. I was a little disappointed that I got to the hotel and hour early and they didn’t let me check in. I have driven 10 hours to get there and then had to wait. Marvis and Gabriela did offer their parking at no extra cost because I am a repeat customer. Overall it’s a nice hotel to stay with your family they have two bedrooms they give you privacy with your wife. They need to upgrade their amenities especially in the kitchen

Beautiful location with a amazing view to the sea 🌊. Also love the bar restaurant on the hotel rooftop.

Location was great. Close to restaurants etc. The view from our terrace was great too. And good breakfasts.

The suite was a decent size and had room for 5 adults comfortably. It is close to the beach but isn’t necessarily in the part of town where the tourists are. Some bars and restaurants below. Great views from the pool area above, although the pool only has a few chairs.

from excellent staff to facilities, view, accessibility, cleanliness - the best

Great place!

Floor was dirty. Not enough counter space in kitchen. Dishes provided but no soap or sponge to wash them. Great location, close to beach and grocery store. Beautiful building. Extremely comfortable bed, super friendly staff.

Hotel is new and very comfortable. Has kitchenette, fridge, couch, and amazing view. We had 16th floor ocean view. Only down side was the club across the street played really loud music till 3 am everyday except Tuesday, even with the windows closed we could still here the bass clearly. Also no AC so closing windows made the room hot

We stayed in a Superior Studio with Sea View. An excellent brand new hotel, very comfortable, with an spectacular view and fully equipped. Carla, the Receptionist, as well as Anita and all the hotel staff were very friendly and attentive, and provided us an outstanding service. Highly recommended!!!

Brand new, Very nice. Small but very comfortable. Nice view. Nice location, near food places and close to the beach. No air conditioning. Very noisy because of 4 schools directly below. No pool yet.

Disfrutamos mucho en familia. Excelente ubicación a pasos del mar, excelente vista a la playa, lindo despertar con el sonido del mar. Personal amable, cooperativo y lugar agradable. Zona segura. Transporte cercano, tiendas varias alrededor. Habitación acogedora, con todo lo necesario para preparar alimentos, tener una estadía placentera. Lo recomiendo!