9.4
Exceptional
From 11 reviews
Cleanliness

9.6

Room Comfort

8.8

Service and Facilites

9.2

Traveler Reviews Marillen Hotel

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 247 week(s) ago

Expedia Group verified review

This place was incredible! We loved our stay so much that we are going to visit again at a time we can stay at this hotel! The rooms were clean and comfortable, the slopes were right at the doorstep with a ski school for kids and sledding too. Transportation was available to take us to dinner at other places. The restaurant on site was exceptional, the breakfast was so good each day and then we had dinner with live music and had the most wonderful night. Highly recommend!
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Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 249 week(s) ago

Expedia Group verified review

This is a wonderful, cozy, lovingly managed inn right on the slopes of Happo-One. Ski-in/ski-out access with a dry room to store gear in the basement. Fantastic German restaurant on the first floor, serves filling and delicious set breakfast daily that was included with our booking, and we had excellent dinners there two nights during our stay. Limited hours for lunch (disappointed they were closed for lunch on certain weekdays, but not sure if that is due to COVID or just their standard operations). The room we stayed in was large and comfortable, included a couch, and had a beautiful view of the slopes; it was much larger than other Japanese hotel rooms we have stayed in at similar price points. One of our favorite things about the room was the *actual* king size mattress, rather than 2 twins pushed together with a large sheet fitted over them (again, typical of other Japanese hotels we have stayed in). The one very minor complaint we had is the bathroom didn’t have a Japanese warmed toilet seat and bidet. Overall, there are so many features in this hotel that really make it a unique and welcoming place. The restaurant is decorated with the owner/manager’s personal family possessions from Germany, and the staff are genuinely friendly and invested in your experience. On a sunny afternoon after skiing, we sat out front on the benches and sipped draft beers while chatting with the manager and watching skiers pass by. This place is truly special and not your conventional hotel.
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Warren
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 250 week(s) ago

Hotels.com verified review

Amazing breakfast and dinner at the hotel, amazing views of the mountain, and the location is perfect: you can honestly ski right to the hotel entrance from the Happo One slopes. The owners and staff are super friendly too.
Shinji
10.0
/10
Reviewed 252 week(s) ago

Hotels.com verified review

We had a fantastic stay at Marillen! Truly a great place to stay while in Hakuba. Ski-in/out made it ultra convenient for the slopes, apres-ski drinks on the terrace every afternoon was great, and the food at Bernd's Keller was outstanding. Will absolutely be staying here again!
dave
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Quaint, rustic, classic. A European chateau ski in/ski out. Large room, simple bathroom, heated equipment room for warm and toasty boots in the morning. Naoko and Bernd were outstanding and run this hotel like a small bed and breakfast with all the personal touches! By far, were it not for them, this would be an average hotel. Absolutely eat at the hotel restaurant for dinner at least one night - our family of four all chose different entrees and they were all outstanding!
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