Vitalina
with Children
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The hotel was very clean and well maintained, and the staff and service were great. Unfortunately, the biggest problem was the comfort of the room.
One of the two queen beds was very uncomfortable—the mattress was uneven and raised in the middle, so you constantly felt like you were rolling toward the side. The soundproofing was also extremely poor, and we could hear almost everything from the room next door.
But the worst part was the air conditioning. It was unbelievably loud. I slept maybe one hour the entire night because of the noise, which made the stay very difficult, especially when traveling with kids.
I also didn’t realize when booking that our building was separate from the main hotel/lobby and quite isolated.
It’s a shame because the hotel itself is clean and the staff are wonderful, but a hotel room needs to provide a comfortable and quiet night’s sleep. Unfortunately, ours did not.
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