Not so good due to staffing in some ateas

Clean rooms, friendly staff. Breakfast should be included in the room price also we had to pay for the parking. All of these additional costs should be part of the room prices. And unfortunately there are no fresh vegetables available on the continental breakfast.

Free shuttle to cruise ship

Staff was amazing and hotel was very comfortable and convenient to our cruise.

Modern with great views of the river Top quality hotel

Hotel was great and very comfy in the beds. BUT on the top floor (5) is NOT good to stay in as it’s right under the restaurant/bar. Very noisy and can hear chairs moving around all night.

Perfect place to stay in Southampton.

Absolutely the best experience I have had at a hotel abroad. The staff was amazing.

Great hotel - minorities with TV guys sorted out fast! Would definitely stay again

Staff was great

Vita and staff were superb. Room was immaculate and modern.

Great location for the boat show. Rooms very comfortable. Staff friendly and professional. Only gripe was the lack of staff availability to answer room service calls on a Saturday evening. With restaurants fully booked, they needed more staff on.

We stayed here the night before leaving on a cruise. Everything about this hotel (location, food, room, area, staff) was great with one glaring exception (which we reported). The hostess in the 6th floor restaurant was rude on multiple occasions. She did not fit in with the rest of the lovely staff. We reported this (several people in our party noticed her attitude on multiple occasions) This aside, our stay was lovely and we recommend

The complimentary Gin and Binoculars were a pleasant surprise. All the staff was very attentive and pleasant. I will be back on my next visit to Southampton.

Wow! So happy we booked to stay for two nights before our cruise. A wonderful experience, good restaurants and two minutes from other great restaurants/pub style! Walked from the hotel to the mall, explored an old church and throughly enjoyed our time.

Arrived early in the morning after a international flight..naturally our room was not ready because checkin is at 3...we sat for two hours and noticed other people were checking in w/o a problem so I asked if our room was unavailable because we only had a cozy double..a lady finally said let me check..she was kind and even upgraded our room to more of a kitchenette...very comfortable..everyone was so nice

This is a beautiful hotel but I found the person that checked us in

Check in very slow.Room phones do not work. Ditto TV which to an hour to set up. A disappointing experience.

Had a great stay

The view