Arrived late due to travel delays. Was able to have room service first night. Limited menu but nice. Had reserved City View room, see pictures for view advertised vs actual view. Room was nice and clean but as stay progressed housekeeping did not remove trash, replace water cups or restock mini bar. Never repaired latch on door as requested. Asked to replace dirty towels and bathrobes on 3rd day by putting in tub per instructional card. They just rehung the same dirty robes. Replaced only half the towels. While the hotel is further from the city it is nice and quiet. But honestly maybe not worth the addition cost or travel time. Staff very nice and professional.

Everything was very good.

Great hotel location not great for city access

very good

Really well maintained and top quality hotel On the hill. Great view Highly recommend

The Staff from start to finish was amazing. Everyone we interacted with was above and beyond helpful and attentive to our needs. The level of hospitality they showed during our stay was some of the best we have experienced in the world. Next trip to Lyon we will not event think about staying anywhere else.

Villa Maia was absolutely outstanding. This is as all luxury hotels should be. From the bellman to the reception…flawless. How all the staff seems to remember your name as you come and go is amazing. We also give high praise to the concierge Francois who flawlessly and graciously welcomed us to Lyon and made all our dinner reservations! Merci to all!!!!

Not only is this place beautiful, it has a wonderful view of the city below. I can’t say enough about the stellar service and hospitality from the staff. I love this place and will return!

There’s nothing like a warm welcome and deeply curious staff, invested in their craft and your experience. We arrived to a beautiful hotel and a team that wanted to know about us, genuinely curious, led by the remarkable Francois who, once he learned that we were going to walk the Puy, shared an enthusiasm that was infectious. That the rooms are gorgeous is almost a given. They are. As are the pool and bar. Francois embodies grace. Wow.

Elegant hotel with outstanding staff and close to all the main areas of Lyon. The Spa service was wonderful.

Rooms were spacious and well appointed. Very quiet, and tram a block and a half away made it very convenient to get into town.

Wonderful rooms. Fantastic views. Attentive service.

A bit far from downtown. Staff was very resourceful and polite.

everything was excellent specially the staff was very friendly and helpful. Francois went out of his way to help!!

The front counter staff were fantastic possibly as good as I have ever encountered The rooms are well appointed and very generous with massive balcony

Just a short walk up the hill from the center of old town, right below the Roman theaters. This hotel was 5 star all the way. In particular the concierge gave us top recommendations for sight seeing and restaurants. Our room had a view of the picturesque and tranquil gardens of the courtyard which was amazing to sit on our balcony each morning and have coffee.

Had a great stay. Uniquely located property 2 mins walk from fernicular and the medieval side of lyon. Wonderful staff - attentive and prompt bellman/valet, great concierge who gave us a great quick layout of where to go and what to do

The hotel is located at the top of a hill, and the views are stunning!! The rooms are lovely and very clean and bright. The staff are all outstanding. Every single staff member we encountered was excellent. The concierge made dinner reservations for us on two of the nights we stayed, and his recommended restaurants were incredibly good!! He definitely knows where to find the best meals so absolutely go with his advice on where to eat! The balcony was large and inviting with a great view. Highly recommended!

Rooms were so nice, great view, concierge recommended great spots as well!

It was in a good location and has good quality facilities, but not worth this high price.