The Castle Collection - 25 Castle Street

Explore The Castle Collection - 25 Castle Street
9.0
Exceptional
From 130 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

8.6

Traveler Reviews The Castle Collection - 25 Castle Street

Number of reviews per page
20
40
Top reviews
Kirsty
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely apartment it had everything we needed and was in a great location with so much around it
David
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Absolutely fantastic location and a ridiculously awesome apartment. The only negatives were the single glazing and the 430am awaking of bottle collection then the 530am deliveries. I can see how it would be noisy from Thursday to Sunday stays but for the midweek it was fine. Clear window and just blinds in the bathroom could give the neighbours a fright or a thrill depending on their outlook and your gym routine... 😅
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Bill
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

My daughter and I stayed here when visiting family in the Liverpool area. We found the area very convenient, with lots of walkable shops, restaurants and bars. It was a very comfortable place to stay, as others have said there is a night club underneath, so if you are a light sleeper Friday and Saturday night you can hear the music, it did not bother us and added to the local color. We used the parking garage with the discount code they supplied and it was a very convenient at a great price. Would definitely stay again, we enjoyed being in the city center
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Michael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Great apartment, great location, nice and comfortable
David
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Great location, big rooms. No lift which is an issue when you have luggage and the apartment is on the top floor.
Angela
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Location & facilities were excellent.
Evie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Nice spacious property in a great central location. Main downside is that it’s positioned directly above a late bar which is open until the early hours. Noise cancelling headphones are a must and definitely not for light sleepers. If you’re planning to be out late rather than sleep I would highly recommend due to its great location.
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brian
6.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Really good place to stay location wise. Central to everything a very nice bar beside it that you can sit outside. There is no lift so take that into account if you have mobility problems. My main problem was that the whole apartment needed a good painting. All the skirting boards look dirty because they need painted. The walls have loads of dirty marks and the carpets either need cleaned or replaced. The place wasn’t dirty, it just needed painted. I also contacted them about somewhere to leave our bags until our room was ready. I was told to ring when we arrive and they would send housekeeping down to take our bags to our room. So I did that only to have a recorded message saying the offices were only open Monday to Friday. Overall it was fine but I didn’t leave feeling wowed or that I would rush back. My friend stayed in another property owned by the castle collection and it was really nice. Obviously recently renovated so maybe they will get round to these apartments.
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Nathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

The location was excellent. Very spacious apartment with everything you need for a nice weekend break
Glenda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Great place to stay no complaints. Would stay here again.
Christine
10.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Absolutely fab, warm, clean and comfortable. High standard of quality, starting at the front door! Could not have wished for better,five stars! Close to everything, waterfront and shops,also convenience store opposite.
Caitlin
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Lovely apartment very clean, and lots of space perfect location close to everything
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

PROs The facilities in the apartment are good. They provided washing up liquid, toilet paper, mini toiletries and clean towels. The apartment itself is very spacious and the beds are comfy. The location is great if you’re coming for a social visit. However if you are coming for business or with family it may not be suitable due to the music from the bar downstairs until 2am. CONs The upstairs bedroom and bathroom don’t have windows that open therefore it gets very hot. Also the carpet and sofa had obvious stains on them so I don’t think the apartment was cleaned to a suitable standard prior to our arrival. The shower pressure is good although the temperature is inconsistent and the shower was leaking in the corner on the outside. It’s clear from the pictures that the stairs to the upstairs bedroom are some kind of metal however it wasn’t clear that the actual steps had grooves in them and therefore not flat. This made it very painful going up and down and I would recommend bring hard soled slippers with you. Also, the windows that do open in the lower bedroom and living room kept sliding and don’t stay open and need a good clean. I’m also disappointed that even though we told the apartment company about a bereavement in the family, they weren’t willing to postpone the date of our stay even though I was even willing to pay extra.
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Rebecca
icon-Leisure
Leisure
8.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

I enjoyed my stay. There were plenty of places to eat and was in a fab location.
Jack
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Really lovely stay, me and my partner stayed overnight and were really impress with the room and it’s central location to everywhere you would want to go. Would definitely stay again.
Alison
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

Our stay was fabulous. The apartments are lovely, well presented and such a central location! And CLEAN! Really clean, which is a credit to the housekeeping staff. Every member of staff we met were friendly and welcoming. The staff in the bar downstairs were also lovely. It wasn't a problem for us but it might be worth warning that there's no lift - there were no ground level apartments in our block. The sending of ID and bank details was a bit unnerving for me - might be good to explain that documents can be redacted (as I sent mine) and that GDPR will be fully complied with. I have to say that our whole stay was lovely and we will definitely be back 👍
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Denis
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Well located near the lively port area.
Catherine
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 156 week(s) ago

Hotels.com verified review

The location couldn't have been better. Between the shopping and the waterfront docks. We were in flat two right at the top so lots of stairs. Bedrooms are partitioned with partial height walls and no doors which was ok as we were a family but there would be no privacy if two couples were sharing. My daughter did find the bed very uncomfortable or though ours was ok. The noise levels in the area were ok and stopped by a certain time. The thing that kept me awake though was a constant ticking noise coming from what I assume was the water heater or electric meter through a locked door in our bedroom. The only other thing was the taps in the shower were not easy to turn and adjust so very hot showers so i would suggest they need looking at. These are all minor things but could do with looking at.
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Jaishika
10.0
/10
Reviewed 194 week(s) ago

Hotels.com verified review

Absolutely amazing, couldn’t fault it. Will be returning again, they even provided washing up liquid and washing powder. Very impressive and great staff.
Emyr
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 197 week(s) ago

Hotels.com verified review

Really enjoyed our stay in 42 Castle Street, lovely accommodation. Did find it a little bit noisy on the Friday night but the Saturday was fine, would stay here again.
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