My first night was rather noisy so I moved to another room. It had a few problems, however spoke to the manager and he was extremely helpful. The team worked in my room while I was out and made it perfect. My friend stayed in another room. Both rooms were so beautiful and very comfortable. They had everything you could want, tea and coffee making and a fridge. A clothes steamer, toiletries, fluffy towels etc. The staff were so nice, helpful and attentive. The location is excellent and you can walk to most sights. I would definitely stay there again.

Super bien!!! El staff es super servicial, muy amables y atentos!!! Definitivamente me quedaré aquí en mis próximas visitas. El hotel es bonito, el restaurante muy lindo!! La ubicación perfecta! El mejor hotel en el que me he hospedado en la CDMX.

This is a great place to stay.

Beautiful boutique hotel in a great neighborhood. The staff was incredible! Diana and Lina we're so helpful and kind. Would highly recommend to anyone.

This was my first visit to Mexico City and I stayed at this hotel for about a week. The location, staff, and room were all great and perfect for my first introduction to this City. I will say visitors need to be mindful of the open air restaurant within the hotel that is on the third floor. Most of the week was fine but Friday and Saturday nights were both very loud until the restaurant closed around 11pm. Aside from some restaurant noise those two nights everything else was fantastic.

The rooms were super clean, the staff very helpful, and the food at the rooftop L’ enfant restaurant was delicious. It would be helpful if the front desk staff could speak English, but with Google Translate, it really wasn’t much of a problem.

Beautiful property

Great stay

Cute spot in a great location!

Room was great. Bed very comfortable. Bathroom was very nice with a large shower. It was very quiet as its located on a side street 2 blocks off Ave de la Reforma. It's a small enough hotel that there's not a lot of travelers coming and going so less noise. There's an OXXO 24-hour convenience store (7-11, Circle-K) out the front door to the right about 100 yards. Sells bottled water, coffee, beer, ice, etc.. Great restaurant that sells pastries around the corner called "Azucar Y Sal". Also 2 Taco restaurants to the left, "El Huequito" and "El Aguachilazo", inexpensive and quick. Lots of other food options close. While the area appeared questionable initially (not Polanco), it was safe as I was out at night. Lots of hotels to choose from in Mexico City but this one is centrally located with easy access to most of the city. We were happy with our choice. Would stay again.

Terrible. Venden las habitaciones que tienen balcones y mucha luz y cuando llegas te meten a una habitación sin ventanas improvisada en un pasillo. De los peores hoteles que he llegado.

I recently stayed at this hotel and unfortunately had several issues that impacted my experience. Upon arrival, we found a fan running in the room, apparently to address a humidity issue. The concern was not just the presence of the fan, but the fact that it had not been removed prior to our arrival, as the room should have been fully prepared and inspected beforehand—especially since we checked in late at night. Additionally, when staff came to remove the fan after we requested it, they initially failed to notice that there was a large container of water left underneath it on the floor. This oversight added to the frustration and raised concerns about the room’s readiness. We reported the issue to the staff member on duty. While she mentioned that she would inform the manager, we never received any follow-up or even a simple apology, which was disappointing. Another inconvenience was the coffee maker. Although one was provided, the cord was so short that it could not reach the outlet from the table, requiring us to place it on the floor to use it—an impractical setup. Additionally, the condition of the room itself was concerning. We noticed visible mold and peeling paint on the wall near the bathroom, likely due to a humidity or water leak issue. This was quite unpleasant. The bedsheets also had noticeable stains, which was not acceptable from a cleanliness standpoint. Lastly, instead of providing bottled water, the hotel offered a water pod. Definitely not recommend!

Staff was great. Room was very clean. It was a bit dark and difficult to do my makeup, but otherwise I was very happy with the room. The location was perfect.

This is one of the worst hotels that we have stayed in. The room had no natural lighting at all and the light fixtures are difficult to navigate. The room was unbearably hot and the AC was ineffective. The amenities in the bathroom were not super useful - you could only press the shower gel bottle once or twice to get substance out, so could barely use any shower gel. No lotion. The room is also very small and there was a lack of privacy as it was easy for people to look into the room when exiting the lift. One day after cleaning, room door was open. Therefore, several issues with this hotel and would never recommend

Good location, friendly and helpfull staff, clean and comfortable rooms.

Everything was excellent!

A very nice base for CDMX. Walkable to the Zocalo Roma/Condessa and the Anthrpology museum. And a great cafe opposite corner of the block

The quietness of the room even we were in a busy street.

I loved the property and will definitely be back. I was a little disappointed that the breakfast wasn’t available and the restaurant was closed. It was part of why I booked.

The room was great, we were in the other entrance on the 1st floor. The sound proofing for the bar next door was good, but the stairs are very loud and squicky. Heard multiple room coming in. If you want a quite room do not pick this one. Once it was over, all was very quite. Love the bed and service