Rooms were so cold at night. Definitely this is for a 1 night stay. Breakfast was ok

Clean and convenient location.

Good room.

Nice bedroom with everything u need, refrigerator, microwave and a good location u can do a lot just walking… parking with a vallet and friendly staff!!!!

Curtains are old and hangs down from curtains rails. Lampshades in the bedroom are old and broken. All the lights were unplugued and the cord wrapped/tied around the lampshades Lights in the bathroom were burned

I grew up in this city. The area around the hotel is dirty. The whole city is dirty. It is Brazil but the property is well kept and the staff is great. The whole State of Rio de Janeiro is almost bankrupted due to corrupted politicians but if you have to go to Volta Redonda, I recommend this hotel. It is very central and easy to get around. It is close to restaurants and shops. The breakfast is delicious and the staff very friendly and professional.

Everything was perfect.

Great place yo stay

Gostei muitode tudo, voltarei com certeza!!! Servico de valet, Staff e Limpeza sao nota dez...

Very good experience

Dirty room. With cover sheet clearly showing stains. Requested new sheets. Front desk had to come upstairs take pics and sent someone with a flat sheet only. Bathroom faucet was loose. There stains on the walls. Shower faucets and glass had water/soap stains. Blackout curtains full of stains. No soundproof windows. Hotel is in a busy street and you can hear everything almost as if the windows are open. Earlyin the morning non stop pounding noises coming from the mining across the street bypassed the windows not allowing people to sleep. Heard from employee it is a common complaint from guests and learned from Front desk hotel belongs to the mining plant. Concluded it was built to serve the mining employees, thus is clearly not a hotel for tourists.

Hotel is on downtown and close to shopping, dining and banks. Room was good with a confortable bed but the bathroom (shower spaces) needs a better cleanning. I saw mold on the edges of the titles.

Good as usual. The best option at the region. Rooms starting to require some renovation.

The hotel is clean and the location is good, but the internet doesn’t work

There was microwave oven and space to prepare sandwichs, good beds and pillows, all new, the only issu was the the noisy, but it wasn't that much.

Gostamos bastante da estadia, da cordialidade, do café da manhã... Tudo muito bom!

Excelente localização. Equipe prestativa. Ótimo café da manhã. Recomendo. Se puder dar uma sugestão, colocar Álcool Gel no salão do café da manhã.

Muito agradável o local, apenas decepcionado, pois precisei mudar de quarto devido a um desgaste estrutural na cama, mas equipe de funcionários muito prestativos e educados, local muito bem posicionado.

Sempre que vou a VR fico nesse hotel. Acho um hotel bem localizado, ao lado do shopping. Próximo a bancos, farmácias, hospital. Localizado em um excelente bairro de VR. Porém ao chegar ao hotel tive problema pois o Recepcionista não estava achando minha reserva. Mostrei a reserva confirmada em meu aplicativo, o recibo de pagamento e mesmo assim ele não estava identificado minha reserva.Fiquei uns 20 minutos esperando até conseguir entrar. Achei o quarto onde fiquei um pouco largado, especialmente na parte do banheiro, precisando de alguns reparos. No mais, tudo ok.

Quarto bem arrumado e limpo, mas a cama de casal tinha um vão no meio parecendo que eram 2 camas. Achei o café da manhã com poucas opções. Mas o hotel fica muito bem localizado.