Close to the blue gate, walkable and many shops, eating places around this place. Good AC, hot water, enough TV channels. No kettle, tea/ coffee making facilities. Mini fridge is very good for keeping things cold. During check in we were asked to fill a form, including our visa number! We never had to fill in other hotels in Morocco, because now any one can make photo copy or take a photo using the phone. No info was given about breakfast time or place. Last day we had to check out 7 in the morning and no breakfast as lady come at 7.30 to make breakfast. Not even packed small items/pastries to take away in the morning, other hotels give early check out guests take away packs. As they forgot about city tax at the check in we had to do that in the early morning check out in a big rush! If you have mobility isssus this place is not for you, so many steps out side and within the room, no elevator. Dengerous steps from bed to washroom and up and down in the room! Very limited breakfast, other hotel satff working there should learn how to make breakfast without waiting for the lady to come in 7.30! Now anyone can learn by watching Youtube!! Next time make bolied eggs, very easy, no need to wait until 7.30!!!

Beautiful courtyard, room was a two story and very large, very comfortable, beautiful windows overlooking the courtyard. Staff were excellent, very courteous and accommodating. It was lovely to sit. By the pool and have a traditional breakfast. It was appreciated to have the fridge in the room with cold drinks upon arrival.

Very nice staff. Great location,

Great breakfast - beautiful courtyard. Helpful staff. Nice location

Rooms were clean, staff was very friendly, beautiful garden area to relax with a pool.

Location was good. Cleaness ok. Size of the room was too small. Internet connection poor. The service was good.

We stayed at Riad Jaouhara for 3 nights and found it an absolute delight! The rooms were spacious; they were very accommodating, putting us in a different room that was kinder on my mother’s knees; and breakfast was great! We really enjoyed our interactions with the gentleman who served us breakfast every day- he was polite and charming. The Riad was within 3 minutes walk to the blue gate and highly accessible to the souk and major attractions.

Really like their garden

Lovely spacious room, pleasant garden, and staff who all provided a friendly service. Perfect location with several great eateries nearby.

We had a really wonderful stay at Riad Jaouhara. We were able to have a delicious and filling dinner there, ordered during the day for that evening. They got the lactose-free milk I needed - very helpful. They did laundry for us which was returned the same day, reasonably priced and helpful. They provided a taxi from the train station. Any time we needed a taxi, we got it through them. When we wanted to do day trips outside Fez, such as to the mountains, and to Meknes and that area, they arranged it for us. It was convenient, reasonably priced and quite enjoyable. We speak English only and their English is really good. They really have an attitude of wanting to help in any way they can. They are friendly and warm. I would gladly stay there again. The riad is very attractive, well kept and comfortable. We loved having breakfast every day in the courtyard and hanging out there after a long day in the souk or touring, or after dinner. Souka is there during the day. Ahmad is there in the evening and overnight. They could not have been better! Attentive, helpful, good humored, knowledgeable. We repeatedly counted on them and grew to like them a lot. The riad is extremely well located. It's near two gates into the Medina, one of them the Blue Gate. You step out of the Riad, close to the souk and restaurants. I look forward to staying there again and seeing our friends at the Riad!

Very large bedroom, sitting room, and bath, all tiled and decorated, formerly a merchants house. Clean, great service. Initially had a room facing the street, too noisy, and was able to upgrade to courtyard. Recommend the courtyard for quiet.

Riad Jaouhara is a gem. An old merchants’ home with years of history, it has been lovingly restored in traditional style to what would have been its former glory. The tile work, the caved wooden doors, the beautiful patio complete with plunge pool and resident birds all add to the tranquility one feels on stepping from the hustle and bustle at the edge of the Medina into a bye gone era. The smiling staff are friendly and caring…nothing is too much trouble. Traditional breakfast is served at tables scattered around the patio..delicious. Beds are firm and comfortable and there is a bar fridge in the room. We stayed downstairs in a room opening directly on to the patio with a separate seating area. Wifi is not the best, but neither was the phone signal…probably blocked by very dense walls. However I noted pigeons had boxes on the rooftop so perhaps the merchant who owned the house had a more functional communication system than the present day. The view from the rooftop is spectacular. THANK YOU for making our stay memorable.

Location is just excellent, very close to the market, restaurants and the blue gate. Staffs are very friendly. Big room. I recommend this hotel for Fez.

Lovely family run Riad that is located in the Médina, yet it is an oasis in the bustle

Pleasant, fantastic location. Not amazing - nothing special about the hospitality.

A lovely oasis in the medina, easy to find and very well located near the blue gate. Overall the riad was clean and tidy and hosts very accommodating. The room we had was very bijou and the bed not at all comfortable, it was like sleeping on a board. We only stayed for a couple of nights so it wasn't an issue. I would also not recommend this riad for those with limited mobility. There are a lot of stairs and the staircase is very narrow too!! Overall a good stay.

Beautiful riad in a great location. Staff was pleasant but reserved. It seemed that little effort was made to interact with guests. A map of the medina, even a very basic one, would have been greatly appreciated.

Great location. Wonderful and surprisingly quiet courtyard. Fantastic staff.

We couldn’t be happier with our stay. The location was idea to enjoy the Music Festival and the old Medina. Everything was close by: great restaurants/ street food/ hammam ... Ali was very helpful and made our stay even more enjoyable. Would definitely go back. Thank you Ali and the management team!

The hotel is like an old apartment in the old city. Very nice courtyard. Excellent staff attitude. Good access to the old city. WiFi is erratic.