MONICA
Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We booked our stay at the Resort Ambiant (2 separate rooms); however when we got there to our surprise, the checking was done at a different location (Conac Ambiant) a smaller place at approximately 300 meters away. No explanation or compensation was provided and we were asked to contact Expedia since the booking was done through a third party. Although we specifically requested and pay for 2 twin beds, the room offered had a matrimonial bed. (Room was shared by 2 adult males ). The hotel /conac is not a 5 star hotel! More like a 2 star hotel : old furniture without air conditioning, very average breakfast and is lacking the amenities/quality of a real hotel. The staff is unexperienced and not helpful.
We were scammed and it’s very disappointing since we are Romanians as well.
We have travelled all over the world and it has never happened to us to book a hotel online and end up at a different location (smaller and lower quality).
Do not book this place!
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