The staff was super helpful and supportive including taking care of ordering a taxi within minutes to get to the train station. The facility is beautiful and while we didn’t have enough time to partake in the full range of services available, we did enjoy a delicious dinner at an affordable rate. Breakfast was included and also very good. Overall, a great stay around our visit to Auschwitz.

Clean room with lots of space. Restaurant on site was very nice and convenient. They held our luggage while we toured Auschwitz before heading to the airport. Excellent stay!

A lovely building in a beautiful setting…but a few issues. On our arrival we discovered the spa treatments and massage facilities were fully booked for a week ahead although the hotel was not busy. Apparently local clients and day visitors take all the appointments which is fine except that the facilities are advertised as part of the hotel yet it was impossible to make a booking. Our room was well/furnished and comfortable but there were no amenities like slippers or gowns, although there was air conditioning, a kettle and an empty fridge. No bathroom amenities apart from a tube of shampoo and the tissue dispenser was empty. The Trattoria restaurant was very good, the pirogis were exceptional and there’s a good wine list. We’d arrived after driving direct from Nürnberg so I was ready for the spa and was disappointed to find it wasn’t available, particularly as the hotel is quite a long way from the A4 and we’d driven out of our way to get there. Oh well, might try again another time.

The restaurant is great, and the property lovely. The room was clean and everything worked, though the furniture is dated and it was a bit dark and dreary. The spa is beautiful but the water was cold in the hot tub. Overall a real respite on the trip.

This was a lovely place, we wish we could have stayed longer. The front desk staff were very helpful, the room was well appointed and comfortable. The spa looked lovely we just didn't have time.

Spacious room with balcony. Outstanding breakfast! Good parking. No complaints.

the room was basic but very comfortable and quiet. the singular advice is to bring a charger as no 5v usb outlets. included buffet breakfast had hot and cold and interesting items… very satisfying. the bus system with help of google maps was relatively easy to use—- credit cards to buy bus ticket onboard…. we had the good fortune of a couple young men who assisted but a bit of patience and you would likely figure out. a one hour leisurely walk from hotel to each of the train station and museum.

Beautiful appointed room with large balcony. Very relaxing. Great for couples.

very nice but pool closed 30 minutes early

We loved our stay at Hotel Galija! The spa was wonderful after our adventures looking for my family heritage. The breakfast was delicious as well.

Room was dark and dingy, no water in room, 1 tea bag and no milk. Went to reception and advised of the above , also unable to get English TV on, upgraded our room when booking and requested a balcony, to be told we did not have a balcony. The person on reception was very unhelpful, gave me 1 tea bag a small glass of milk, did not get offered any water, never offered any assistance to sort the TV or help with connecting to the internet. Stated we were unable to change rooms has the hotel was full, unhelpful is an understatement. Also beds really unfortable.

My only issue was the plugs. In my room, there were 3 plugs but they were all beside each other under a table attached to the wall and could not be moved, which made it almost impossible to plug anything in. Other than that, the hotel was great.

We booked the studio deluxe room and it was spacious and clean. You have to ask at the front desk desk to have your room served if you want clean towels or more coffee and tea supplied.. The staff is friendly and helpful. The complimentary breakfast is very impressive - an assortment of hot & cold choices. The restaurant has delicious food and a full menu. We had a free two hour visit to the spa to use the hot and saunas daily. It was a great way to unwind from a busy day. We didn’t partake in any massages, so no comment on that. It is a great hotel and we would definitely stay there again if our path takes us back to Oswiecim.

The hotel and staff were wonderful! Our room was clean and supplied with soft towels and coffee. We loved the sauna hot tub area which you could use once a day no extra charge. We didn’t experience the massages at the spa, hopefully next visit. The breakfast was included and was delightful with a variety of dishes to choose from. The restaurant has very good food and friendly staff. We will definitely stay here again on our next visit to Oswiecim.

The separated bedroom arrangement was perfect to share with our adult son. Excellent location for our tours and to explore the town. The hot tub, sauna and steam room were a nice ending to a long day.

Very nice place, great restaurant, friendly staff and excellent value for money

Great hotel close to the camps. Restaurants on site were very nice. Friendly staff. I would return

Hotel itself is very nice. Couple issues that made it not enjoyable. Some of the worst pillows imaginable and made for terrible night sleep. Spa was also very nice but all massages or treatments were booked solid for two days even though tried to book prior to stay. It’s a shame because had all the makings to be a great stay but the pillows and lack of sleep ruined it.

Room was clean and staff very friendly. Food and Spa facilities were excellent.

The room was fine for what we needed and the staff were knowledgeable about the local area and made us feel very welcomed.