I would happily stay here again. After the airline lost my luggage, the hotel owner provided toiletries and washed my clothes overnight, and helped track down my suitcase when it was taking longer than it should for delivery. He would not accept additional money for these services. I haven’t encountered such service even at five star hotels elsewhere in Europe! The only part of the stay that was not above and beyond was the wifi- the login needs to be put in repeatedly if your device is asleep for more than a very short period of time, but once connected it works well.