Good Sevice and polite personnel, keep up the good work

It was a very good hotel, clean and very good customer service.

Yes, excellent service.

Es muy limpio, es recomendable. No tuve ningún inconveniente con nadie

Great!

The restaurant was really good but not the best location. The rooom needs to be more welcoming

Se metieron en mi habitación a las 8 am, diciendo que pensaron que estaba vacía, fui a reportar el incidente y el gerente escuchando (Ángel Zerate) no fue para dar la cara y disculparse por el error, no hicieron absolutamente nada. Tienen a personas que les vale el servicio.

I’m satisfied

Beautiful place to stay in downtown Puebla

Mision Hotel was a very nice property and everyone we interacted with was wonderful. The hotel location is not the greatest as it's a bit difficult to access but minor if not driving.

The hotel is spotless, but the rooms are tiny. There is no swimming pool. The staff is kind. You can have a better hotel close to that area for almost the same price.

Pues me faltan más amenidades como albercas

No telephones were n the rooms. No way to communicate with lobby unless going down. Not easy to access with taxi.

The hotel was short of housekeeping staff, for this reason they were cleaning my room around 6 pm. Totally unacceptable, the breakfast buffet is ok but you may consider going to Solesta for the same price with better food.

The property is very conveniently located and close to the malls. It is very safe as the police offices are located on the first floor of the hotel. The only detail was that they didn’t have enough housekeeping personnel and they ended making the room around 5 pm everyday. However the back up housekeeper is awesome.

Toallas y TV muy viejas

The Wi-Fi connection was unestable.

Very nice installations, the staff is also very nice and kindle. What was a little annoying is there were a lot of cops, that makes you fill like in a crime scene

The restaurant does not follow their schedule. Close at 10 pm but they didn't watn to prepare diner before 9 pm

Good place