Great location, helpful staff, quiet

Great service and the staff are all very efficient

Great place to stay in Santiago. Also has a great restaurant.

Wonderful hotel and experience. I had a córner room with great light. Just the right size. Good shower and bathroom. Very attentive service. Wonderful spaces around the lobby for informal meetings, quiet work or reading. The bar is a bit small, but offers service also on the terrace outside. The restaurant Amandine has a great reputation with my Chilean friends and clients. But I did not try it.

The room—especially the bathroom—was absolutely filthy. There was visible mold, mildew, and other grime on the floor. When we reported this to the front desk, an employee named Oscar dismissively asked, “Well, why didn’t you tell us earlier?” That response was shocking and unprofessional. We eventually spoke with the manager, who was attentive and considerate, but cleanliness and basic courtesy should be standard, not something you only receive after lodging a complaint.

Mi estadía en el Hyatt fue absolutamente placentera. El hotel cumplió y superó todas mis expectativas, dejándome completamente satisfecho con cada aspecto de mi visita.

Very helpful staff very clean the location is very safe.

Excellent option, highly recommended!

A highly recommended hotel! The breakfast is also very good, as well as the location!

Nice location, great service

Booked last minute as we didn’t like our initial hotel. Hyatt was absolutely amazing. Forgot the male staff member’s name at check in but we asked for an upgrade to a nice view room and this was granted plus welcome drinks on the house. Rooms are a good size, hotel is in top notch condition and very clean. Breakfast was good quality and fresh daily. Will stay again when visiting Santiago in the future. Staff was professional and friendly throughout our stay.

Thé staff were very helpful and assisted us in arranging transportation and tours. Breakfast was varied and plentiful

Great location! Everything went great. The staff very friendly and helpful.

Great modern style property, very well located in Las Condes. Walking distance to Costanera mall, bars and restaurants. Nice, comfortable rooms. The rooftop pool was a bonus. Very nice restaurant for dinner onsite. Highly recommended!

Excellent breakfast

Located in the east part of the city with tree lined streets and restaurants near by.

Walkable, convenient, and close to many restaurants.

Good restaurant, Nice staff, everything works fine

Customer service was excepcional Christian went beyong his duty. After being left stranded by Viator Tours, Cristian secure a Private tour so I could see Viña Del Mar y Valparaiso. Victor was extremely helpful and John the driver couldn’t be nicer. Definitely I would recommend and stay at the Hyatt in Santiago de Chile. Five stars. .

Very nice location and property was excellent .