I've been coming to the phillipines for several years, have been to a vast variety of hotels from small to big, but as hard as this is to say, this must have been the worse hotel I have stayed at. I'll start with the positive and the overwhelmingly negative aspects of this place. PROS: 1.) The views from the room are incredible. A crystal clear beautiful view of Mt Taal which is breathtaking, from no matter which angle of the facility your at. 2.) The location is very ideal, planting you right in the middle of Tagaytay. Quick and easy access to some of the popular sites like skyranch, to Ayala Mall. Location is nice. CONS: 1.) Rooms are dirty and extemely inadequate. I rented the honeymoon suite for my wife and I, and was shocked to see dirty bed sheets in their honeymoon suite. Along with the landline phone not working at all. The 'jacuzzi' bathtub didn't work at all, along with the water barely getting hot. The air-conditioner was an older Daiken model that sounded like an old motor bike operating. The smell on the outside of the room smelled like an open sewer as well. 2.) Room service seems non existent at this place as well. My wife and I stayed 2 nights, no room cleaning was done at all. Had to go to the front desk just to ask for a roll of toilet paper and two fresh towels. We were the only ones staying there and from someone who comes from a hospitality background, there really is no reasoning for this. 2/5 and that is being extremly generous.

Friendly Staff, and great food.

I like the closeness to nature. The view is very good but can be great if the windows outside are clean.

Amazing gorgeous view of our room facing Taal Volcano! Spacious clean room and bathroom. Friendly staff and delicious breakfast meal however limited choices.

Clean and good staff

Great location and good food. The view of Taal Lake is amazing!! Staff were so helpful and accommodating! We love this place!!

Nice staff,very clean and centrally located

The place is just simply magical. Everyone is helpful and friendly.

It was amazing!

The hotel is in a great location. It would have been a great choice for our short stay. However, there was construction on sight and they worked till 2am in the morning, with constant noise.

It was a wonderful stay. Staff were so helpful and accomodating.One comment though, the hotel should add more staff.Sometimes there is no one in the reception to answer calls or to attend to guests' inquiries.

Staff are diligent, courteous and assistive.

The view is amazing. It's a bit inconvenient that there's only one hotel keycard so you can't leave another card inside the room to keep the fridge from turning off. Breakfast is okay. Just one plated meal, not buffet. The smell of the vicinity is quite bad ( it smells like poop in one of the balconies) so I was not able to take photos in the area. Location is okay, 5 minutes drive from stores, banks.

Convenient location and great view of lake taal. Excellent choice for honeymoon and special occasion.

Me and my group had several rooms for a one night stop over. The rooms were all different but clean. This hotel has a nice view of the lake in their patio also some rooms have private patios of the same view. The staff and security personnel were great. If you have cars I believe I saw parking for their guest or drivers in front. Breakfast was included for all the rooms we had. I would stay here again.

何と言ってもここの1番の売りはタール湖の眺望です。雨季の9月下旬にファミリールームに2泊しましたが、それでも雲が薄くなる数時間は考えられないほどの絶景が楽しめます。部屋は広く、キングサイズのベッドが2台とカウチのリビングセットもあり、リラックスできました。部屋から出られるバルコニーにテーブルと椅子が置いてあるので、そこで絶景を見ながらお茶をすれば、時を忘れられます。他にどこに行く必要もないくらいタガイタイを満喫してできます。タガイタイの街自体は、特に週末はマニラからの観光客が多いせいか、道路が大渋滞を起こします。そのクルマやバイクの排気ガスがひどくて、道路脇の道を20分程度歩いただけでも、喉が痛くなりました。ビライバラ周辺の道を歩いて、スタバやバッグオブビーンズなどのレストランやアラヤモールまで行きたいと思っている人はマスク必携です。アラヤモールまで行きたいのなら、ホテルのスタッフに頼んでタクシーを呼んでもらう方がいいです。200ペソくらいです。タガイタイではinDriveというカーライドアプリが使えると聞いてインストールしてきましたが、ここに来て5日目になりますが、上手くいったことがありません。いつも親切なホテルスタッフに、運賃の確認も含めてタクシーを呼んでもらっています。朝ごはんにはカリカリベーコンのついたアメリカンブレックファーストを注文しました。疲れた胃に適量でありがたかったですが、味は普通です。ランチも一度いただきましたが、こちらはおいしかったです。部屋数が少ない上に、平日には宿泊客がグッと減るので静かでいいです。結婚式パーティーもできるくらいのいい雰囲気と絶景のあるホテルです。親切なスタッフもいて、小規模のホテルを堪能したければオススメです。

The honeymoon room has an exclusive view and the hotel is wonderful quiet with only 8 rooms in total. The location is central with an amazing view. For the price, this is amazing with the unique view, even from the bed. The rooms condition is okay (again to the price) but the bathroom is slightly molded, the windows with the view is very dirty (and difficult to clean, due to 'hanging' over the cliff side) and the door outside have a large gap. But overall no major issue. Only slight negative is that the bar and restaurant is expensive. Two beers for 800 pesos and a very small cup of plain coffee for 95.