Stunning view from the room, warm hospitality from reception upon check-in

The hotel is close to Bentencho train station. The staff is friendly and the view is very nice towards the Osaka city view.

Nice room and view from window but bit small, clean but the AC can't be configured as I wanted but the staff gave nice solution with portable fan. Near MRT station. 4*/5*

Good location, very helpful staff.

Quite an old hotel. The room is clean but looks old. The staffs were not really nice but quite helpful at the end after we complained. But still a good experience. Very close to universal studio!

Amazing hotel at the heart of Osaka. Close to two stations, JR bentencho, and Osaka Metro Bentencho, very convenient for getting around. Also only 3 stops away to USJ. Room size for even the basic room is very large especially for Japan standard. Facility and service is top notch.

The location is quite far from shin-osaka station, not recommended if bring huge luggage.

I love this hotel, so big for us. And the location is very near from the Benthenco station. Very recomendation if you go to Osaka.

Clean hotel strategic location near MRT. Mimsrt. Airport. USJ.

Clean hotel, strategic location, good service.

Nice clean hotel, good service, strategic location and appropriate price.

First impression of this Hotel is Awesome.. staff very friendly, room so far large enough for 2 people, and so near from sevel or other restaurants. This place so recommend for you. And one important things is so near from Bentencho Station. So love this hotel. Thank you ART HOTEL Osaka Bay Tower

Room view is great

Clean. Accessible to Metro & JR lines. Family Mart right in front of the hotel entrance, supermarket down floor, restaurants nearby

Great location, practically next to Bentencho station. Free shuttle to Universal Studio. Pleasant staff.

location is good, the facilities are nice, walkable from JR station, Family mart 24 hours, free shuttle to Universal Studio

Hotel feels like a five star! We stayed in a triple room at sky floor and amenities were complete where we get a bunch of oils and skin care. Room also equipped with a superb coffee/ tea maker and complimentary smartphone that we can borrow to guide us around the city. Room size is great! Train station is just next door connecting us with Airport JR and also local train. Free shuttle bus to USJ. Value for money and will definitely book here again if we visit Osaka.

The carpet is not clean, no complimentary water in the room.

The location is quite strategic and easy to reach. Very close to the metro station and bus stop. There is a free shuttle facility (scheduled) to Universal Studio, making it very easy. There are facilities for borrowing free cellphones to take on the streets. The view from the hotel is very good. Great breakfast.

Good views and nearly subway and JR station.