Nice, clean hotel with a couple of good restaurants nearby. Difficulty with the heating and cooling of the room; had to leave the window open to cool it - could not control the temperature. It was winter time so AC was not required it was a matter of less heating. I lost our room key and, according to the hotel rules, it is a 30 Euro charge for a new, plastic room key. This is not noted when booking the hotel but is a policy on a sheet of paper at check-in. 30 Euros for a plastic card is ridiculous. No other hotel anywhere charges for a replacement card. Fortunately, the hotel agreed to waive the charge but it should never have been an issue.

Very clean & comfortable, great breakfast, close to the train station.

Worth it

Just perfect

Nice enough but more of a 3 star than a 4 star. Staff was very nice and helpful though - best part of the stay. Breakfast was good.

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This may have earned one of its stars by having on site parking, but there is nothing special about this hotel. The reception desk is low and open and you can see the mess behind it.

Good location between the station and the old city. Lovely modern hotel with spacious rooms. Only offers breakfast (excellent) but close enough to city bars and restaurants.

Great location , easy to go to town and train station . Peaceful surrounding and safe . Takes about 8 min to train station from where you can go to various places . We visited Lake Garda 2 days in row . Best was Riva del Garda . Train to Rovereto costs about 6 euro and bus from there to Lake about 2.40 . Great day out and comfortable return by Ferry to Limone ( brief stop) and ferry to Desenzano and train back to Ark.

Hotel was average, rooms were clean and breakfast was ok

Very helpful staff, and a very comfortable hotel.

Lovely hotel and room. Just a little way out of centre and most of attractions as other end of city. Had fun on scooters to get to and from the hotel.

What was likeable was the cleanliness of the room and also the comfort of the bed. Unfortunately there were many disappointing aspects to our stsy. First, the reception staff were cold and unwelcoming. Second, the small and poorly appointed room was a cause of discomfort - inadequate toiletries, no coffee maker etc. Third, there was little similarity between the photos provided and thecreality of our room. Additionally, the diverse but poor quality breakfast was disappointing (cut up hot dogsfor the hot breakfast). I'm not sure how this was rated 4 stars. A joyless experience. There was no hospitality and care to ensure guests would feel at home - it felt like, as guests, couldnt wait to leave.

Clean, fresh room. Very convenient location, close to the major bus and train location at Verona Porta Nuova.

Highly recommend

Clean and comfortable hotel. Well located for station but a walk into central Verona

Esperienza positiva nel complesso....ma personale non collegato alle richieste inviate tramite app....ma alla fine tutto risolto

perfect location from bus/train station to the town centre. friendly and helpful staff also. would stay again

Great location, nice breakfast, friendly staff

Staff were great, both at reception and in the restaurant. Friendly, helpful and informative. Room was simple but comfortable. WiFi was intermittent