Metro Inns Walsall

Explore Metro Inns Walsall
5.4
Fair
From 1,003 reviews
Cleanliness

5.4

Room Comfort

5.2

Service and Facilites

6.2

Traveler Reviews Metro Inns Walsall

Number of reviews per page
20
40
Top reviews
Shunilaben
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Although the sheets and towels were clean and bathroom reasonable the decor and flooring was dirty and decaying windows dirty Only one cup for a twin room Lift not working and room on 3rd floor Whole hotel needs a refurbishment No shampoo conditioner or shower gel even though advertised on website
Janette
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We did like plenty of parking, warm greeting by check-in staff. We did like the size of the room and bathroom. We loved having a fridge and long bench table, clean towels on the 2nd morning and bins emptied. However, the place looks very dilapidated outside, and the bed was very uncomfortable.
Abdulhai
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Comfortable stay. Friendly staff. It was a cold night heater in the room was working.
Nichola
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

On entering it did smell funny. East check in. Lift not in use. Room was basic but clean. Check out was 10am but paid £10 to extend till 12
Michael
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I wish i read the reviews before i booked its a really old hotel the lifts didn't work and the room had a strong smell off PISS coming from the stain carpet the council must use it has a half way house to cause there was so many crackheads walking around
Daryl
icon-Business
Business
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

You have to understand that for a price you get a room, I didn’t expect much for fifty quid and only wanted a shower, nap and heading off. It was the sort of place you want flip flops for the shower.
Dave
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Got to the hotel 3rd floor room lift broken and looked like it had been for a long time the beds looked like they had been slept in. The walls were covered in some sort of liquid splashes by the bed. The sides were all super dusty. The hoover had not touched the skirting boards in a year. The walls had plaster showing through from gouges. The carpet in the middle of the room had been cut into and replaced but not properly. Wouldn’t stay again especially after having to spend another £20 on bite cream and piraton from the beds
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Prince
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It absolutely good and refreshing
Martin
icon-Leisure
Leisure
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Old and need refurbishment.
Mandy
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is the worst hotel I've ever stayed in. The staff were grumpy and rude, the young guy eyes up the girls. The place was dusty and dirty. The lifts don't work. People smoked drugs outside the back and our hallway on the second floor smelt of drugs, gave me a headache and made me feel sick. Staff were rude when we asked for clean cups, we were charged for a fork, a plastic fork which melted and when we asked for another fork, we were huffed at 😡😡 never ever would I stay there again and neither should anyone else especially if you have children as the drugs smell bad around the inside of the hotel
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Punit
icon-Leisure
Leisure
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Upon arriving there were crack heads at the door, one guest picking his skin and wiping it on receptional area. Girl on reception was polite so bravo to her. The hotel is not a hotel is a like a hostel, rooms were very dirty, every inch of the mattress was broken lucky was only there for a few hours. Not worth the £40 paid do not book for a good night sleep. Great if your looking for storage if at work
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Eric
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

My brother is disabled and staff went above and beyond to accommodate him. The reception and cleaning staff were very friendly. The room was a little dated but it was spacious and comfortable. The bathroom was an accessible one with walk in shower and plenty of grab rails. The hotel was cry good value at the price. We would use it again if we are in the area. The restaurant next door was good value and offered tasty food, it also had very friendly staff.
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Vasil
icon-Business
Business
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

It is a very old facility 4 floors no working elevator. Single person on the front desk and for everything else. I do apologise but didn’t make any pictures. Only sockets are on the opposite side of the bed which means if you want to charge your phone during the night you should expect to run to your phone on the next morning to stop the alarm. Check the sockets for they in working order , because some of them simply not working and you could realise that your phone is with flat battery 10 min before you need to leave the room on the morning. One good thing is the hostel had a free parking, which is great for all professionals working away from home
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Ricque
icon-Leisure
Leisure
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I booked the room online. I got to the hotel and pay for the room. Took the key went in there, the hole room was smelling of wee. Also had a baby with me and suitcase, push air. The lift was not working. I had to go upstairs to the 2 floor . Was horrible plus the heat, the weather.
shaun
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

nothink
Megan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I liked how close it was to a bus stop and restaurant, but its not very nice cleanliness wise, but its good if you don't really care and just want somewhere cheap to stay
Ellen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good
Ciaran
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room was disgusting Was meant to stay for 2 nights but stayed elsewhere for the Saturday night
john
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Thought this hotel was great value for money. Had everything i needed for a good night's sleep. Fridge in the room was a bonus but also coffee making facilities tv, wifi, electricity points were all good. Room and shower room were clean All staff at reception and elsewhere were courteous, knowledge and helpful. Woukd recommend as a budget hotel at a great price (I onky paid £43 for a Saturday night)
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Glory
icon-Leisure
Leisure
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Poor and unkempt conditions. This needs looking into. Booked 2 nights, spent just 1 night. No hot water, dirty sink, with hair particles, used bath, not cleaned, Poor ventilated room.
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