9.6
Exceptional
From 73 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.8

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Traveler Reviews Roots Hotel & Wine Bar

Number of reviews per page
20
40
Top reviews
Shera-Lynn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Wonderful stay with an incredible host! Very comfortable and clean. Fantastic breakfast! Can’t wait to come back.
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The host, Mitko, went out of his way to accommodate me. He made sure I was parked in a good place right at the old town boundary. Mitko gave me a quick introduction to the lay of the land in Plovdiv, pointing out the best sights and restaurants. He also gave an orientation of the room. Breakfast was pretty much a customized individual order, an omelette on day one and french toast on day two. The room was very comfortable in early October with screened windows open and no need for AC. The second floor room received ample hot water after letting the water run for a minute. Couldn't have asked for a more pleasant stay in Plovdiv.
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Michael
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

This hotel is unsafe. The owner requested that he be paid in cash for the full stay; however, ATMs in Bulgaria do not allow large enough withdrawals at one time to pay the full amount requested. When we did not pay immediately upon arrival because we did not have enough cash, the host, Mitko, locked my family into the hotel and called the police. This was frightening for the children and completely unnecessary since we had assured him that we would pay and he had our passports as security. This was a very serious breach of safety.
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Demitri
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The host was very nice. Very personable service catered to our needs. Exceptional breakfast!
Eileen
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Best thing about stay was Mitko, our host. Excellent information about town and Bulgaria. Best we’ve encountered. Cooked special local breakfasts. Room simple with all you need and good bathroom. Bed firm and no decor but restaurant recommendations etc enhanced our trip. Well travelled interesting man.
Gergana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Very convenient location, comfortable room, very friendly host.
Bruce
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Our host was fascinating and informative, we enjoyed our time with him.
Jonathan
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Wonderful small hotel with personalised service by the owner. Great location very comfortable
Dianna
10.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Wonderful service and extra time by owner to make our stay exceptional.
Reni
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

The owner Mitko is very kind person. He is sommelier with a wealth of knowledge about wines. I highly recommend visiting the hotel and ordering a wine tasting. Everything was fine, we had an amazing time.
James
10.0
/10
Reviewed 144 week(s) ago

Hotels.com verified review

Wonderful little boutique hotel right at the edge of Old Town Plovdiv. Can't say enough about how friendly and helpful the owner is.
Guy
icon-Business
Business
8.0
/10
Reviewed 147 week(s) ago

Hotels.com verified review

very friendly and helpfull owner
Scott
10.0
/10
Reviewed 208 week(s) ago

Hotels.com verified review

Hotel Roots was the best place I stayed during my tour of Bulgaria. Close to the historic centre, quiet, super clean and everything as it should be. The owner, Mitko, is super friendly and quite a character. Cooks up a mean omelette too. You can’t go wrong here. 10/10
Julianty
10.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

One of our best experience in Romania! but not to forget, it's always the host that makes the difference. We love our stay at Roots hotel, it's definitely personalized. A lot of good recommendation and thank you for the omelette egg breakfast! Love every bit of this place.
alan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

This is where you want to stay in Plovdiv. As other reviewers have mentioned, Mitko, the owner of this small modern hotel, goes above and beyond to make guests welcome. He has done a wonderful job with this new building that blends in perfectly with the area. Very comfortable in all respects. Plus he is a great chef. We had to stop him from preparing giant breakfasts every morning which he gladly does. We just couldn’t eat it all! Uses first class ingredients. The location is perfect. It is in the old city, but you can walk just a couple of minutes to an alternate route that takes you to the beautiful modern center in a less than 15 minute walk. Truly the best of both worlds. The Old City is beautiful. Many thanks to Mitko for being an amazing host. He knows Plovdiv and Bulgaria well. Final mention: he is a sommelier certified in Canada where he lived for many years. When he gives you advice about restaurants, listen to him. He knows his stuff. Plus, most importantly, he is a good person. He made our trip to Plovdiv a special treat.
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Dave
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 304 week(s) ago

Expedia Group verified review

The Roots Hotel & Wine Bar in Plovdiv was a great experience for us. Miko is a gracious host and made us feel like we were family. From the time he called us to ensure we knew how to get there to his welcoming attitude and helpful suggestions as to where to go and what to do during our 3 day stay. We went with the breakfast included option which was made fresh to order each morning. Lattes, homemade pastries and eggs made as you like were always a great start to our day. His restaurant and bar suggestions were spot on. The room was very clean and and had everything we needed. Would highly recommend to friends and family to stay here. Thanks for making our stay in Plovdiv memorable Miko!
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Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 311 week(s) ago

Expedia Group verified review

Mitko is an incredible host, a sommelier, and knowledgeable guide. He made our stay wonderful and comfortable. The place has everything you need. Highly recommend!
C.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 312 week(s) ago

Expedia Group verified review

Service was excellent. Mitko went above and beyond what was expected. Location was good and the room was really clean.
Mark
10.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

Mitko is super friendly, helpful, and an awesome cook, and the hotel is modern, clean & comfortable, and an easy walk to the old town. I recommend it highly!
Kamen
10.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

The best hotel in Plovdiv. We chose the place because of the good reviews. It exceeded our expectations. The owner I looks really well after all customers. Everything is tailored to your needs. The meals are superb. He surely knows his wines. We will be back in Plovdiv at least so we can stay in the same place again.
Number of reviews per page
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40