The Old House Inn

Explore The Old House Inn
9.2
Exceptional
From 186 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.4

Traveler Reviews The Old House Inn

Number of reviews per page
20
40
Top reviews
Christine
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was as described, a bit like a motel arrangement, with rooms on the ground floor based around the courtyard area. Bathroom had a huge walk in shower, the water pressure was brilliant and soaps etc were lovely. Bed was comfy, ironing board, hairdryer and great coffee, tea and cookies. It was clean, spacious and comfy. Where we were disappointed was in the welcome - no information on eating, checking out or even pleasantries. We had chosen this place to stay as it was close to Gatwick, looked like a lovely pub with food, so after a long drive, we could unpack and then have a drink and a meal before settling down in our room. Having arrived at 5.30, been ‘welcomed’, we read the info in the room and headed for the bar/restaurant for some dinner. Unfortunately, service stopped at 6pm - for food on a Sunday?! This was not mentioned in any information or upon arrival. Luckily, we found the Curious Pig in the Pantry, literally 1 minute up the road who were still serving great food and were busy. Disappointed with this lack of transparency. We left at 7.30, but with lack of instruction on what to do, nobody about, no lights on - we had to leave the key in the room with the door unlocked.
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Russell
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lovely pub hotel, close to Gatwick airport. We had an upstairs room in the separate annex outside the main building. Very spacious room, clean bathroom, and comfy bed. Had dinner in the restaurant which was excellent (if a little pricey). Was leaving for the airport at 7:30am and breakfast started from 8, so they prepared us a very substantial packed breakfast to go. Overall excellent value for money and would certainly stay again and recommend.
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jane
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Everything from the room, the staff, the food were all wonderful
Nick
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Allways great food. Will stop again.
Alison
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

We arrived late in the day, but what a welcome. Our room was warm, the lights were on and even the radio was playing a soothing soundtrack. It was perfect on a bitterly cold night. In the morning our breakfast was well cooked and we received excellent service. Many thanks...
Susan
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Convenient location for Gatwick and long-term parking options. 16th century building with bedrooms in character separate block. Upstairs bedrooms only accessible by steps but large size with King bed, chair and desk. Large bathroom and good shower. Very good breakfast with locally sourced ingredients and large portions. We were a late check in and manager brought us bottles from the bar to our room. Would stay again for sure.
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Dave
icon-Business
Business
6.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

room was cold due to a faulty radiator (too small for an outdoor room)), was moved to a warmer room thankfully
Sandra
icon-with Partner
with Partner
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Nice and friendly, good size and comfortable room with tea and coffee facilities. Very nice evening meal, and breakfast.
Susan Jane
icon-with Partner
with Partner
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Staff were very friendly and accommodating. We were not made to feel rushed, even though we arrived as the restaurant should have been closing. Excellent evening meal.
Renee
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Lovely garden area to relax and have a drink in the evening. Staff were vey helpful.
BARBARA
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

the hotel is super nice vibe, we love it!
Warren
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Easy to get to, plenty of parking just really a nice place to stay
Lawrence
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Need a good place close to Gatwick Airport? This traditional pub-hotel was terrific, with some notable caveats. Although our reservation was made months in advance, we somehow got stuck with a an adjoining building attic room (no alternative was available), up a steep flight of steps, not ideal for the elderly. Luckily, the weather was not excessively hot; a fan was not provided. Although the room was small, it was modern and comfortable, with plush carpeting and a king-size bed. A large LED TV was mounted on a side wall, making bedside viewing awkward. The large walk-in rain shower was nice, but the controls were a bit enigmatic. Unlike many English lodgings, various and convenient USB charging was available. We enjoyed the cozy ambiance of the pub, a few beers and a local English cheese plate. The staff were cheerful, friendly and inviting.
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Emma
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Fabulous would love to come back another time
Vanessa
icon-Leisure
Leisure
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The staff were very friendly and the room was beautiful but it was on the same level and overlooked the beer garden, so I think that this could be a problem in the summer. It also had an interconnecting door, which meant I could hear my noisy neighbours very clearly!
Suzanne
icon-with Partner
with Partner
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Hotel prior to travel
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

Amazing place to stay with history and cozy English cottage ambiance. Great friendly staff, beautiful linens in rooms, not huge so never overrun, in a quiet area about 12 min taxi from Gatwick airport. Absolutely wonderful food options and portions. Can’t stress these awesome things enough! Wish I could stay there!
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Excellent place, convenient to Gatwick, great food, excellent room. Only comment could do with a door mat inside bedroom to wipe feet particularly when wet
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

The staff were very friendly/efficient and the food was great. The only negatives were a lack of water pressure in the room and the height of the bed…
Alan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Very handy to Gatwick Airport especially if you’re returning a rental car. Meals were just fine in the restaurant. Good to have breakfast included.
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