The building was a derilic shop, not appealing at all. So many stairs to climb to get to rooms. The room had a smell to it, the bed was 2 old single mattress put on a base to make a double bed up, they were past being used. Only one mirror in the bathroom. Never again will I stay.

Warning, its not where the Hotels.com map says it is. I booked expecting it to be near the theatre but its the far side of Leicester. Very cheap mattress so poor sleep. Tiny room with very basic facilities, despite charging as much as the nicer larger chains. Shower stuck on boiling so had to wash hai using a glass over the tiny sink which is barely big enough to wash you hands. Deeply unpleasant experience.

Long hairs still in the shower, the daily housekeeping services didn't exist and had to ask for clean towels. Was told they would be changed but weren't so had to help myself. No bar and restaurant as advertised told it was closed. Could feel the springs of the mattress ( thankfully it was a warm room and I could sleep on top of the duvet for extra padding)

The staff was unbelievably rude, disrespectful and very unprofessional

Clean

Very nice place comfy bed

For the price it is okay but it is a walk from the city centre and feels like it is in a rough area. Have to call to be let in and don’t agree with having to provide photo ID as this isn’t required in the UK Suspect the property is primarily used by the council to house immigrants or homeless as the info leaflet says they’ll let local authorities know if you get kicked out for any reason. Room was surprisingly clean but small, mattress was thin and could feel the springs. When I arrived I didn’t think I would actually stay but it was clean enough and the inside is much better than the outside.

Horrid frontage and stairway but the room was clean and the chap on reception very nice. Decent basic accommodation.

First impression was the hotel clean and tidy. My friend and I choose twin room option. I personally didnt get much sleep due to the mattress, there was no support, and the springs were pertruding, making it a very nosiy and uncomfortable night.

Incredibly reasonably priced stay on Easter weekend, can’t fault it, really good value

The area seemed relatively rough for a hotel to be centered within, not really any choices for food, mostly take away, no cafes near by except a bagel place, bathroom had an odd smell, and the room was cramped for the price. Tv remote button for cycling through was dodgey, bed lights didn’t work, bed was alright and the staff were friendly but I never really saw anyone no one was really about I read it had a bar and restaurant but I could only find rooms.

It’s a very basic B&B, I choose it because of the location, the receptionsit was very helpful, no problems there, but the room is quite small, the beds are terrible, there is mould on the bathroom wall, and stains on the towel. It’s not the best value for money, considering other options in the city, but it was about right for me purely because of the location just a 5 minute walk from the Mattioli Arena where I had business to do during my stay.

Positives: the reception man was nice and the location was very easy to get to. Negatives: the room smelled bad, there was mould in the bathroom, and one of my pillows had mascara on. Additionally, the room was very cold, and the bed was not comfortable. Unfortunately the people in the room next door were very loud and woke me up at 5am- obviously not the fault of the hotel itself but another reason for a restless night. I don’t think I would stay again.

Not sure why I was asked for Photo ID when checking in, as it's not yet compulsory to carry any in the UK!

I booked this hotel as the description said a few minute walk from the theatre, and also showed the pin on the map being right next to it. Once I’d booked and put the address into maps it was an 11 minute walk which wasn’t too much of an issue but I was annoyed as the location was the reason I chose it. I then messaged the hotel through the app to check I had the right address with no reply. I’d booked the hotel as 1 guest as I was the only person staying that night. Myself and my uncle arrived as he was helping me with luggage. He was hoping to come into the room to just get changed before we headed out… not allowed! We were left with no option but to pay an extra £10 to ‘upgrade’ the room to allow him to do so. The room itself was cold and smelt unpleasant. The bathroom was covered in mould. I didn’t inspect the cleanliness thoroughly as I was in a rush to get ready but did notice a few hairs on the bed and the TV remote was filthy. The bed was 2 singles pushed together and was awful - I felt every spring and had an awful nights sleep. Not helped by the paper thin vertical blinds letting the light in. I didn’t expect anything amazing due to the price but certainly wasn’t expecting this. Thankfully it was only for 1 night.

Serene atmosphere

Just basic but very nice clean and everything we needed was there.

Good budget hotel in Leicester city centre.Would stay again.

Very good quality for the price

Great all around !