Some aspects of breakfast need improving, the presentation of hot food especially the eggs could be a lot better and the hard boiled eggs actually hot.
Needs a kettle in the room rather than the silly coffee machine. Pods are not eco friendly.
Bigger slipper for the room as no good for size 12 feet or bigger. Larger dressing gown options for the spa.
Beds are a bit hard even with the mattress topper. Different pillow options as one pillow was not enough and two pillows to high.
Softer bigger towels.
Air conditioning difficult to operate with no instructions.
Spa towels should be free for hotel staying guests.
The Location was very good, near old town and transport links easy once you got use to it.