9.2
Exceptional
From 5 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

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Traveler Reviews Deruxa Cottages

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Top reviews
Johannes
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Good evening....we left yesterday afternoon due to the following: I contacted the owner to complaine about the fact that there was no restuarant as advertised to be advised that it is operated as a self-catering unit. This info does not appear on the ad. If this cottage was operated as a self-catering establishment...what utensiles were available to prepare food? There was non...not a pot, frying pan...nothing! Not even a container/basin to wash cutlery, mugs, pots or drying cloths etc. The aircon is not working...we had to move the bed from underneath the aircon to avoid the water collecting on the bed. The fan did not work properly. We were misled in terms of the ad stating a restaurant. The restaurant is in disrepair and have not being in use since taken over by the exisiting owner. The bad state of the road without prior notification got us stuck and we were towed by locals with a tractor. We were stranded without food. We did not bring any food because there is a restaurant! The entire place is in a state of disrepair and your ad is totally misleading. The mattress was worn down and very uncomfortable and unhealthy to sleep on. The rating of 9.5 is a hoax The ad has not being updated by the new owner. It reflects the place as was with the origanal owners. If you start asking questions around...the truth will reveal itself!
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Werner
10.0
/10
Reviewed 200 week(s) ago

Hotels.com verified review

Our stay was pleasant and relaxing. Room very neat & presentable. The only issue was that the aircon wasn't working properly. But the staff was quick in providing with another fan together with roof fan.
Clint Brian
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Friends and Family
10.0
/10
Reviewed 259 week(s) ago

Hotels.com verified review

Had a two night stay with friends. We really loved our stay in the bushveld.
Heinz
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Friends and Family
8.0
/10
Reviewed 267 week(s) ago

Hotels.com verified review

The Family cottage is ideal for a family. Comfortable as well and quiet and relaxing. However needs some basic maintenance and kitchen Untensils not all there.
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