Thanks On aime cet endroit depuis plusieurs années hiver comme été

Extremely disappointing stay at the DoubleTree by Hilton in Quebec. During our 6-day stay, basic housekeeping standards were not met. We had to repeatedly ask for fresh towels and clean bedding almost every day, yet our requests were largely ignored. Shockingly, our bedsheets were changed only once during the entire stay. For a hotel carrying the Hilton name, this level of room service is unacceptable and far below expectations. What made the experience even more frustrating was the response from the front desk staff, who offered little understanding or effort to resolve the situation beyond simply saying they were sorry and that there was nothing they could do. Guests should not have to chase housekeeping for basic cleanliness and comfort. Unfortunately, this stay left us feeling unheard, neglected, and very disappointed.

Well maintained room and friendly staff

Nice rooms and friendly staff.

Was Great Nice room and very quiet spot

Séjour parfait, chambre très propre

Très belle hôtel mais il n’avait pas d’eau chaude pour se laver.

I did not like that as a Hilton member the treatment was not with courtesy they were cold

La chambre est entretenue tous les deux jours. Ainsi, pendant nos séjours, aucune vérification n’est effectuée les jours intermédiaires. Les frais liés à l’eau sont à notre charge. Il s’agit du service de base inclus.

Amazing proprety and great staff

I would say the location is ok. I had something else pictured in my mind based on the pictures, but overall a nice place to stay

Propreté et comfort

Propre et au goût du jour

Chambre up-grader à mini-suite. Propre et avec toutes les commodités. Personnel acceuillant et discret.

The restaurant is really good!

The pool was pretty great

Nice resort hotel near highways but out of the city center traffic. Hotel had restaurant on site. Clean and well maintained. Plenty of parking. Beautiful city. One pet peeve: refrigerator was tucked inside a cabinet with no ventilation so the interior gets hot and is basically wasting electricity. Needed to leave cabinet door open to have refrigerator work. Compressor will eventually fail as it is running continuously.

Le service clientèle

Separate bedroom was very nice.

Good