The breakfast lacked meats. The hotel guests wer very loud, we were not able to sleep. The room çarpet was very dirty and there were roaches.

My boyfriend & I stayed in this hotel because it was close to the hospital in preparation for a surgery. The entire hotel smelled of old water like it recently flooded. The room looked nothing like the photo with water damage on the ceiling & paint chipped walls. We were on the third floor. There was a roach on top of the mirror upon entering the room. It was not the standard Texas water bug roach. It was the small dirty roach kind with an egg sticking out the back of it. We were scared to place our belongings on the dresser in fear of a roach climbing into our stuff. The staff moved us to the other building since both Palacio properties were in the same location, signature & boutique. They were very accommodating, no issues. The second building, boutique- smelled the same but at least we got a king size bed. The previous location, signature- we had two queen size beds & placed our things on the other bed. We checked in at 1am 07/16/25 to signature & checked out at 11am 7/18/25 from boutique. We told ourselves next time we’re in a crunch, we will pay a bit more to stay at the Sheraton down the street. You pay for what you get. It was under $60 a night.

My stay was MEH. This was the first hotel I've ever visited that didn't offer traditional housekeeping. My main issue with this location was the fact that I requested a first floor room (I've got osteoarthritis in both knees). I received no reason on why I didn't get the 1st floor room. There was barely any interaction with the staff. It was okay for sleeping & watching television.

Best place around here for your money

I stay 5 days total they only clean my room 1 time and only gave me clean towels 1 time

Nice and quiet only problem having trouble charging My Tesla

Thank u

Right off the freeway and affordable

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I pulled up to the police looking for a fugitive. I had already paid for the room so I still checked in. At 1st glance the room looks good. I start to get in the shower to start my evening and noticed white stuff everywhere so I go a napkin to wet it & noticed a used condom & wrapper in the trash. It was everywhere even on the doorknob. I was so disgusted when I figured out what it was. Mind you I had my granddaughter with me. It’s much more but long story short this platform doesn’t allow you to tell the hole story.

Broken tv broken bed lights. front desk man rude aakes for late check out and waa yelles at no late check outs

Hot cheetoes and gummy bears were on the corners of the carpet a pond check in and sticky gummy bear was on the bed sheets like it had not been changed out

I would not recommend this place. Soon as you walk in you notice a strong mildew odor. Since I was only staying for one night I checked in after midnight I decided to just bear thru it. However the next morning I woke to no hot water and a dead roach near the trash can. This place is the worst hotel I've ever stayed in and I woulf sleep in my car before I ever book here again

It was a great stay!

Very pleasant accommodation. Good value and friendly staff. Close to restaurants but very quiet.

The receptionist is easy to approve and was able to great us.

Nice & Clean . Staff was very friendly.

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Great property

Clean rooms had a double bed for 2 days ICE COLD AC..