6.4
Pleasant
From 1,279 reviews
Cleanliness

6.2

Room Comfort

6.8

Service and Facilites

6.4

Traveler Reviews EST Hotel

Number of reviews per page
20
40
Top reviews
Lindsay
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The lamps, carpets and curtains were gross. Everything was stained and there breakfast eas yogurts and muffins in a box on the counter.
Joseph
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Don't look lite on pictures
Sheri
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My room was spotless.
Daniela
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Ok
Sheri
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I would stay here again .The room was clean and comfortable. I found the breakfast that is offered uneatable. A suggestion would be to offer bagels and jam and peanut butter or cream cheese and a toaster. Parking was ok just a lot of
Dhivya
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall stay was ok. Front end staffs are not very helpful. Limited parking spaces in the hotel property. If parking is full, you have to park in the shopping plaza parking lot. Continental breakfast very limited option. Our room didn't have a window, however hotel is located in a prime area and some smart features like indicating do not disturb and needs cleaning are a added luxury. It has its own pros and cons.
Read More
madison
icon-with Friends
with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

When we arrived we waited 10 mins for someone to come to the front desk to check us in. We walked into our room that smelt like cigarettes. After checking under the mattresses we found that the smoke detector had been disconnected and shoved under the mattress. The only reason that they are getting 2 stars is because switching rooms was done with ease. Not to mention the “continental breakfast” that consisted of cardboard boxes that held juice boxes, muffins, frozen breakfast sandwiches, and yogurt. The pool was also closed.
Read More
Tristan
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wifi kept dropping depending on where i was in the room
Vaughn
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was average
chris
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was overall happy with the stay. Room was clean, and staff was freindly. Good price for the quality of room.
Mario
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

the first room I checked into, the TV wasn’t working; so I asked for a different room.. it was better.
Ricardo
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lots of stained appliances and furniture, in the lobby as well. Staff was good, didn’t check out the breakfast. Didn’t use the wifi. Tv channels were good tv was good, spa was good and nice. Could be cleaned up. Washroom was fine, shower was good. Amenities were okay. Would like a non decaf coffee option
Kala
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was not clean. Carpets need to be vacuumed. Towels were dirty with someone elses hair all over them. Breakfast was frozen presented in boxes on the counter.
Dania
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is clean when we arrive. The staff are accommodating as well! Over all stay was amazing.
Lealyn
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not bad
Yessica
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I do not recommend the hotel.
Madeline
icon-
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

When I arrived, the receptionist didn't even acknowledge my arrival. When I said, "can you please help me, I would like to check in", he just extended his hand, i gave him my ID and cc and just gave me the room key. Didn't provide directions or asked for anything, when i asked him where to go, he just pointed the direction. The room looked clean, until i noticed pubic hair in the pillows, disgusting. In the middle of the night there was someone screaming up and down the hall, very loud. Hotel needs better customer service and attention to details in the room.
Read More
Obinna
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good
Meshach
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Value for money. Premises was clean and quiet. Parking was spacious.
Mohamud
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very fast internet Very well maintained Very friendly staff Except cleaning needed in parking lot ( Bird poop and food waste all over)
Number of reviews per page
20
40