Smell of gas in the room, which in this case was facing the road ( Melchor ocampo), usually in early mornings.

There isn't anyone that speaks English. So, you may run into trouble checking in, opening the garage to park your car, and communicating with housekeeping. The bathroom handle in my room also didn't work and it would lock you inside, when closing the door. The person at the front desk taped the lock on the door, so it wouldn't close fully. The kitchen came with utensils and plates for you to use. I wouldn't recommend using the pots and pans in the room, as it was scratched like, someone used metal to cook with. After staying for two weeks, you'll notice all your belongings will smell like the room (mold, humidity). After staying for a couple days, I had a terrible cough from the smell alone. The shower drain and the bathroom sink has to be plugged, when not in use, to prevent a nasty sewer smell from coming into your room. Although, the room wasn't facing the street, the street noise was still noisy, even with the windows closed. TV is old and has limited channels, portable fan didn't work, bathroom exhaust fan doesn't work, as the steam in the bathroom never fully goes away. Very hard to sleep in, because housekeeping will constantly buzz you every morning. They do not have "do not disturb/ clean room" placards for your room door, to prevent this. Floors are still dirty, even when they sweep/mop them everyday. If you come back to the room past 12am, expect to wait outside for some time, until you can wake them up at the desk, to let you in.

Great service, great rooms

Very central, but very noisy. My room was first floor by main road. Lots of trucks at night. Having said that, a pillow on my ear did the trick. And I've booked another 3-night stay due to the convenient location.

Great experience and very good located

Great location and good size rooms we move into a suite and we enjoyed it!! The only problem is they are really frugal with toiletries and toilet paper we had to buy our own!! Same with shampoo and hand soap !! Security guy is awesome!! They don’t change towels and bedsheets!!😞

Place is kind of messy and weird. They make you check out a remote control whether or not you’re going to use the tele(which I was not) and when I left my room card upstairs they made me go back and get it like it was 1998. Also, they never refilled any products like conditioner or shower gel.(even though I put the empty ones in the sink) I stay in Mexico City a lot and love these kinds of Suites but this one was below par. The good parts were bed and room were nice.

Everything was incredible. The only thing that wasn’t was there’s no air-conditioning only a fan so the room damn pretty hot.

The hotel/apartment type of hotel that is in an older building. They have their own covered parking if you rent a car, rooms are clean and towels replaced every 2 days and sheets replaced every 5 days, and daily cleaned in kitchen, bathroom, and bed was made. All staff is Spanish speaking only and they are very customer service oriented and very nice. The hotel backs up to a very busy highway and a lot of traffic noise 24 hours a day. The price was perfect, used the kitchen daily, and had no real problems or issues during the entire stay. Small elevator but very easy access for most handicapped people.

It was close to where I was going in the city. The noise level was so high it was almost impossible to sleep. I reported a leak in the shower and it was never addressed. Consequently I was not able to shower but twice in seven days.

Muy buena locación

The apartament are not well-equipped in the kitchen, very basic, and there is not kind of luxury. The apartments on the first floor are extremely noisy. Check to see if they are on another floor. They are clean and good price.

Nice location But if you book here you gotta book inside suite Mine was facing the street which was a bit noise

Todo súper bien, la ubicación excelente.

Very well located. Friendly staff and very clean. Being a solo traveler felt very safe.

Great location, nice kitchenette, and a journal of you leaving and returning. My only complaint was that my room was next to an attic that was noisy.

They would not let us in. They would not except credit card. It was late in the night and they screwed us completely. We had to find another hotel. Take this place off expedia immediately.

For the price this was a great room in a good neighborhood with easy access to the metro as well as the fabulous Chapultapec park. With a 24 hour door man, parking garage and elevator it felt as though we were in a good apartment building. Try taking a rental bike on a spin through the park. you won’t regret it. Downside? Super loud because of it’s proximity to a main arterial road/highway. No AC either…

Pros: It was clean, hot shower, and safe. Good value for price, excellent location. Cons: The handle to the toilet broke off as soon as we arrived and the toilet was leaking on the floor. The security man said that it was fine earlier and that if there had been a problem the previous tenants would have reported it. He then called the property manager and told me she said to send her a message through Expedia... They did come fix the handle the next day. A lot of noise from the street, trucks going by all night,

Overall, I liked it! It’s a ‘hotel’. Nice, clean, DAILY cleaning service, comfortable. It did seem every time I came back the person wasn’t at the front desk, but, if you come in late enough that may be the case.