The accomodation and location were nice but the attitude and service of the manager on the Friday (3 July 2026) was really poor. My 1 star reflects the very poor behaviour of the manager. We arrived just before 11pm and asked if one of the TVs could be turned on to allow us to watch thd Argentina v Cape Verde game, he refused to turn the tv on. I told him we were guests who were staying at the premises. He just said and was adamant that he wasnt turning any the tvs on. Hardly surprising that the pub wasnt busy with a manager who refuses to turn a tv on, to watch a world cup game. I wouldnt employ a manager who turns down custom.

When we walked into the room, I was really pleased to see that it was just as you see in the photographs. It was clean, spacious and the bathroom was really nice too. It was well decorated and had plenty of storage for our clothes, as well as an iron, hairdryer and coffee machine. The staff were very friendly and helpful, and the room was cleaned while we were out for the day. So we came back to a fresh room. The room had air con, and a good fan to keep us cool, which was helpful in the hot weather. We were a little worried that the room may be noisy with the pub below. But, it was a beautiful pub, the clientele were very respectful and you wouldn’t even know it was there. It was a lovely space for a drink, or coffee and was a generally lovely place to stay. I would go back there again.

Comfortable room. Very friendly staff.

Great stay in a beautiful area of London. Clean quiet room with a lively pub downstairs. Will definitely return here

Great location, clean room, friendly and helpful staff.

Absolutely brilliant place to stay I will be back perfect location ❤️

Really great stay here. Friendly helpful staff and clean, tidy rooms. Great location and super quiet

We like the location as it's very tranquil, 10-15 minutes walk to Hammersmith Station. Good restaurants nearby. We had one meal in the bar which was very nice. The room is very clean and staff were very friendly and helpful. They will help you with your luggage if asked. There is no lift to the rooms. Our room 1 is right next to the stairs so you will hear people hauling luggage late at night after arrival or checking out early in the morning. I understand in the old days the sink has the hot water on one side and the cold on the other. But nowadays, it's hard to get used to that as you can never get warm water over the sink. There is no drain stopper and the water is either too hot or too cold. It would be nice to have socket on both side of the bed too. Overall, for the price we paid, we are more than satisfied. What's mentioned are just something to think about.

On arrival staff were lovely and helpful, explained can come down into the bar, can buy a meal etc. Explained about the breakfast if want one. The room itself was good. Lovely big bed, nice and comfy, all nice clean sheets, lots of towels, huge fluffy soft white ones for use after a shower. They had a nice size TV to watch, a coffee making machine with diff flavour coffees to choose from, usual kettle cups etc. This BnB could do easily be made so much better for the public to use and I'm sure they would get lots more customers. It's the little things that need sorting, the handle screws on the shower door missing, bit of the handle on the tap missing, toilet roll holder bar missing... Little things like that.. needs a general DIY guy there to put it all correct and then it be perfect. Also needs a small fridge as they give you 2 small lovely size bottles of milk for your coffee, but mine was warm and it tasted like just on the turn so no milk 2 use. Lovely cheery place... Once you have found it. 😆

Room was lovely and clean, comfortable bed, great amenities, fantastic location, close walk to tube & buses. Nice little cafe next door. It is above a pub but it’s quiet and the pub has good dinner options.

Great location. Staff and customer service wonderful. Free on road parking at the weekend. Would have liked an ironing board in room. Windows don’t open and the plumbing in our room wasn’t great as it sounded like the toilet was constantly flushing. However, we would return and just ask for a different room.

All good and very quiet in room

Nice pub with rooms. Good bar and restaurant. Staff very friendly and accommodating. The room was good, everything worked. The odd bit of wear but clean. 👍

Hotel is perfectly located to explore Barnes, Richmond and Hammersmith. Staff were amazing...always available and very helpful throughout. Room was very clean and just the right size. Continental breakfast was perfect and just a great place to stay

Lovely staff, nice breakfast, very comfy bed and quiet too. Some noise from the room upstairs / the corridor but not too noisy!

All good

Excellent location. 10 minute walk from rail station. Easy access. Very quiet area

Wonderful, will definitely stay again. Thank you.

Lovely Hotel with friendly and helpful staff. Located in a convenient spot near a metro line and within walking distance of various attractions and restaurants. Really enjoyed our stay here.

The room was really cosy and spotless. The staff were very helpful and they even had an air conditioning guide! No hotel ive been to tell you how to use it. Other hotels need to take notes. The food both for breakfast and dinner were really nice as well. Look forward to staying with these guys again in the future