The mattress is very soft, the pillows are 4 and big, sleeping is comfortable and the body feels relaxed. The swimming pool is nice with a nice view, but unfortunately the pool's operating hours are only until 6 pm and after 6 pm, the pool area is closed, even though it's good for hanging out at night even if not for swimming. The hotel staff is friendly, but unfortunately the hotel contact number listed in the apps and on google, when contacted, everything is difficult, the WhatsApp response is slow (this is when I want to confirm a room reservation after ordering on the app and when I want to ask about deposits etc.). However, because the hotel room and atmosphere are okay, it is covered, the heart is happy and satisfied.

Overall, the service and room quality are quite good, especially the 2BR family room. It's located in Kuningan and is reasonably priced. The breakfast menu could be improved, as the choices are limited and the food is rather mediocre compared to similarly priced hotels in the area.

Okay, it's good, keep it up and the price of breakfast food is okay.

there were a few complaints, but they were handled well

The downside is that the room facilities are very bad, there are many things that I didn't take photos of because I was disappointed, such as the baby cockroaches, the bathroom door, the cleanliness of the glasses which still had coffee stains and these are some of the things I took photos of... other than that, the staff service was okay.

Amazing! Awesome. The hotel is great, with a city view, a great pool, and excellent service.

My stay was generally pleasant, but there are a few things I hope the hotel can improve. The hair dryer in my room often stopped working, and even after calling several times, the issue was not resolved. On my last day, before check-out, I had to leave with wet hair as the service did not come. Additionally, I found the balcony access procedure quite inconvenient. Guests are required to sign a statement to open it, and there is no proper lock available for us. The explanation given was about insects, but being on the 17th floor, I find it less reasonable. It felt more likely related to safety or security concerns, considering how close the balconies are between rooms. It’s a pity, because the view from the balcony is actually very beautiful and would enhance the guest experience. I hope the management can consider improving these points, as the potential of this hotel is really wonderful.

The hotel staff was very friendly and helpful during the check-in process, helping resolve my concerns. Thank you very much to the hotel staff.

The staff was very friendly and accommodating. The air conditioning was too noisy.

I went back and forth to the receptionist twice to change rooms because my card wouldn't work. The first room didn't work, and the lights wouldn't work in the second room.

Need to stat one more time... Bring friends & family

The room was spacious, the staff was friendly, and the food was delicious. Luckily, the high floor request was still available, and we were given the 16th floor.

pretty good, cool, strategic, even though there are improvements, but it's okay

very effective and Yemen...ok deck

Overall better than the previous room.

Overall better than the previous room

The refrigerator is dead, there are lots of cockroaches, the AC is noisy, the toilet smells bad

This is my first time staying at this hotel.. For everyone, I can only say "Alhamdulillah, it was fun💕😍".. Success and continue to improve the facilities and services. 👍

From the beginning of checking in, the service was very friendly, the cleanliness of the hotel and the rooms was really maintained, the facilities were also good, including the swimming pool which was clean, nice and spacious.

Good, comfortable and worth the price