9.4
Exceptional
From 491 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.6

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Traveler Reviews The FRAME Hotel

Number of reviews per page
20
40
Top reviews
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were super friendly and the rooms were quite large, a true treat when in Florence. We loved the location, it was accessible to all the best sites and shopping Florence has to offer. Will definitely stay here again when we come back!
James
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The level of service and attention to detail was top notch! From the moment we walked in the door, we were greeted by Martina who had a smile on her face the whole time and made us feel welcome. She was extremely helpful throughout our entire stay along with the rest of the staff. The hotel is in a prime location and I would highly recommend for those visiting Florence anytime soon! Thank you again!
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Andrew
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely hotel for a 2 night stay in Florence. We had room 101, which although may appear small is comfortable, well kitted out and beautifully decorated. Hotel is centrally located and just a 3 min walk from the main area.
Alex
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is Florence, so naturally everything has its roots in history in some way. But The Frame has its own little claim to fame, which adds charm. In practical sense, it’s close to everything (but everything is close to everything here), breakfast option is of great help if for medical reasons you need to eat regularly. Staff is super-nice, their recommendations for places to eat and spots to see were always spot on. We all loved our stay!
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Brandon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This hotel is everything they advertise that they are. There is absolutely nothing that we would change about our recent stay. We will be staying here the next time we are in Florence. Grazie Mille to the staff!
Erendira
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We enjoyed our stay here very much. The rooms are very comfortable and modern. The staff was very friendly and welcoming! The location is also very convenient. In between the train station and the main attractions.
Nam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Ottimo
Hanh
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We very much enjoyed our stay. The room and bathroom were spacious and clean
Johnelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Beautiful property. The staff were all friendly and helpful. The hotel is filled with a custom collection of Mona Lisa inspired art. If you’re lucky, you too may find yourself staying in the very room the stolen painting was recovered from!
Anis
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice boutique hotel, Well maintained. We stayed at the family suite and it was very good and spacious. Decent options at the breakfast. The location is very good and walkable to attractions easily and lot of food options.
Carlos
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great staff, super friendly and helpful and excellent location in the middle of Florence!
Joe
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The hotel located in a great neighborhood close to everything shops and historic buildings
Derien
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The bath was the best part for me. The staff was amazing especially the cleaning staff!
Jose
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Excelente estadia, muito bem localizado, quarto moderno e limpo. Pessoal da recepção muito atencioso
Susan
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It was a very cozy hotel with a beautiful area around
Maggie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very nice and clear
Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

This was an amazing property to stay at Very close to the train station, shopping, restaurants, and the sites in Florence. The staff is super helpful and friendly!!
Elaine
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Amazing location and the rooms is really nice. I booked the suite room which comes with a little loft for the extra bed.
Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The location of this hotel is amazing! You are close to the train station and shopping! Restaurants are right outside the entrance of hotel! Staff is amazing! I highly recommend!
Liliana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Best in class staff. Everyone was extremely friendly and helpful
Number of reviews per page
20
40