Ismael
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The hotel is properly located, the safe parking inside down below is very small and extremely tight, fits about ten cars. The rooms are small and most do not have windows to the outside, the room window face the hallways!!! very few units have windows facing the ocean., rooms beds are good, blankets and pillows have seen better days, they have faded and the sheets are no longer white!!there are basically no amenities, two tiny bar soaps ( about 1.5 inch ) the towels are terrible, the ones in our room are no longer white!! there were two very worn bath towels and one hand towel, I have to request replacements, and were told they do not have washcloth/facecloths.
The carpet is dark, the lighting is poor, there are no desk/table lamps in the room, feels like a dungeon. Bathroom is the same, toilet was loose at the base and the cover did not fit., shower faucets were so rusted that the chrome was peeling off, vanity is made of plastic laminate and about 8 inches above my knees!! I believe the hotel has potencial, needs urgent upgrades to change it's real rating that is a low 3 and far away from the advertised 4. The restaurant is outstanding and the whole hotel staff is a 10 Plus !!
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