8.4
Very Good
From 91 reviews
Cleanliness

8.6

Room Comfort

8.8

Service and Facilites

9.2

Traveler Reviews Casa Leo

Number of reviews per page
20
40
Top reviews
Alan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Very noisy, dogs barking all the time, internet only works half the time and does not work in the bedrooms, hot water only half of the time, extremely noisy water pump on the roof that went off every two minutes for 20 seconds 24 HOURS PER DAY!!, not much in the kitchen to cook with, the fridge door doesn't close properly, no ceiling fan in the living room, the beds were hard as hell, the couch is made of cement with thin cushions on it, we had to install new showerheads ourselves, I'm sure I forgot a few things.
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Jon
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Great place
Al
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

It is a very nice building, but missing some very basic amenities. The mattress was incredibly uncomfortable. I gave the owners of feedback. Hopefully this will be taken care of before the next guest arrive.
Nancy A
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Good sized 2 bedroom, 2 bathroom apartment with 2 balconies in a quiet, nice residential area 10 minutes to downtown. Property Manager Leonardo spoke perfect English and was very friendly and helpful. Apt needs some updating but it was perfect for my sister and me. Please note that the kitchen is lacking a lot of items, ie. bowls for cereal or salad, salad/mixing bowls, can opener, toaster, food storage containers for leftovers . Pots and pans need to be replaced because they are in poor condition. Air conditioners worked perfectly and there was always plenty of hot water in both bathrooms. Living RoomTV only has 3 English stations and Netflix does not work. TV in bedroom only in Spanish. Small pool but nice to cool off and read during the afternoon. Taxi to downtown PDC only $8.00. Would stay there again.
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DENISE ANN
icon-with Friends
with Friends
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Los condos son bien ubicados en una zona tranquilla. Nosotros quedamos unos dias para cuidar una amiga en el hospital y esta a la vuelta. Hay un cafe super rico en frente donde puedes tener tu desayuno (prepagarlo con la reserva) y estas a 10 minutos caminando a un centro comercio, hay tacos super ricos cercita y en coche estas cerca de playa del carmen y todos sus amenidades.
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Adriana
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Sheets were very dirty. You can hear noise from others room. Light walls! Even though it has a garage, it’s very deep and small spaces.
maria
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

The pool was filthy and the size was not proportion to the picture.. the internet was weak and the surrounding area was trashed
Jincong
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

This is the worst place I have ever stayed in. No one is on-site for check in / check out or problem solving. We were desperate when we arrived at night. Call multiple numbers multiple times for an hour to be able to get someone on the line. Basic amenities like microwave are missing. Water pressure is low and water was intermittent. Garage is so small that we got stuck by another car behind us and missed a trip.
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KIKI WEN HONG
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

Very good deal, spacious rooms and cool AC, The only downside is the water little and it goes on and off.
Stefano
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

Mattress very old and uncomfortable. No microwave, missing a lot of kitchen tools, smell really bad from toilet, hot water not always working. Very good A/C.
Christine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 202 week(s) ago

Expedia Group verified review

Very happy with this order. Stuff is friendly. Room is clean and big! With unbeatable price. Also have underground garage, it's Super safe for a rental car. Great location, quite! I will be back here for sure!!
Janice
10.0
/10
Reviewed 204 week(s) ago

Hotels.com verified review

We had a blip with check-in which was resolved thanks to the help of another amazingly kind traveller who connected us with Miguel, who quickly found a solution that worked for us. Before we checked out the next day, Miguel again went the second mile to help us communicate with another business in Spanish. Excellent customer service and Miguel is to be commended.
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Cesar
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 213 week(s) ago

Expedia Group verified review

The hotel-apartment was great, spacious, and clean. The bed in the living room was a twin size bed, perfect for my teenager. Only downside was the kitchen, no microwave, nor hand towels or napkins. The provided dishes, cups, cutlery, and plates were very almost new.
Logan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 216 week(s) ago

Hotels.com verified review

Literally the only con, is that shower water takes forever to get warm (not hot). Amazing staff, quite area, spacious rooms, very clean, and great condition. Breakfast and lunch just across the street, and a huge gym that a lot of locals attend. Work out park just down the road just past the small convenience store. Wifi is plentiful and fast. We had to extend our stay!
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Karen
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 219 week(s) ago

Hotels.com verified review

Affordable stay with lots of space, close to down town Playa del Carmen. Bed were a little go
Edgar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 226 week(s) ago

Expedia Group verified review

Great service the property was clean and the service was great very clean
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 238 week(s) ago

Expedia Group verified review

Nice place
Steve
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 286 week(s) ago

Hotels.com verified review

Check in and check out was easy. The room had two bedrooms (one king, and one queen beds), living area with a dinning table, and a kitchen with fridge. The AC worked properly and it nice to have WiFi. There is an underground parking for your car but also lots of street parking if you don’t feel like the extra hassle. Close to Sam’s Club, Some Walmart like store, and a shopping mall. Good location. Friendly staff. Price was similar to other regular rooms at other properties but for this one, you get the 2nd bedroom and extra space. Nice that they had an elevator.
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Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 308 week(s) ago

Hotels.com verified review

Great location
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 308 week(s) ago

Hotels.com verified review

Great location for exploring the area.
Number of reviews per page
20
40