Overall this hotel was clean, had comfy beds, had a good location if free parking and lovely friendly staff members. Check in was in the pub/restaurant and was effecient. We eat there at night and it was decent enough standard of food with good service from all. Good for a night stop over.

We had a wonderful experience at the Starling Cloud, thanks to the exceptional customer service from the entire team. Everyone was friendly, attentive, and regularly checked in to make sure we had everything we needed without ever being intrusive. The food was absolutely delicious, and the service really made the meal even more enjoyable. A special mention to Ben, who went above and beyond to make us feel welcome. His warm, professional attitude and outstanding service truly stood out. The external building on the bar and restaurant could use a new lick of paint to freshen it up but that's all minor cosmetic maintenance. We look forward to visiting again!

The room had two relatively minor issues: 1. The toilet flush was terrible. Difficult to flush. Impossible with long flush, hit and miss with short flush. 2. The toilet roll holder was in need of securing. Toilet rolls inevitably fell to the floor when used. As I said these issues were relatively minor but were an ongoing irritant.

The room was perfect for an overnight stay. It was comfortable and clean. The staff were good and sorted out an issue with Expedia. There was a good choice at breakfast and the food was freshly prepared.

The rooms are clean and comfortable. The staff are so friendly and helpful. I highly recommend a stay here. Nice big car park is a bonus.

Every requirement ticked for us - extra pillows, great coffee, power points by the bed, hair dryer, air conditioning. Evident sustainability efforts. Large on site car park and walkable into town (15-20 min along river). Restaurant food was very good for a chain pub.

We arrived 5 minutes before 2pm we were told we had to wait till after 2pm to get into our room!

Double room was a bit tight for space and only one chair to sit on.

David in reception was extremely helpful when I had issue pre arrival and welcoming in reception when I checked in. Have used this hotel multiple times as the location is a short walk from family and easy parking and quiet.

Breakfast was amazing. Clean hotel. Wonderful service.

Conveniently situated for the railway station and the town centre. Staff all super-friendly and helpful.

Absolutely great stay. One or two small things but the welcome and the people over shone them

The staff were very welcoming. Our room had been excellently prepared, was clean and well equipped, also the bathroom and the air-con worked well. We didn’t have breakfast, so can’t comment on that. The only slight downside was the window which didn’t shut properly, the woodwork needing some attention on the outside. As the weather was windy, we had a moaning noise from the wind most of the time. Not too much of a problem, but could definitely do with being seen to.

Great stay, Luke was so lovely. Very friendly and attentive. Would definitely stay there again! Food was great and reasonably priced too!

Lovely staff. Basic decent accommodation. Weird smell in my room. Shower inadequate – a fixed showerhead with no hose, and useless curtain. I didn’t use the restaurant/ pub.

Breakfast was excellent staff were friendly and helpful.

All good no problem

The room was clean, good sized and comfortable. Some of the fittings and fixtures showed signs of wear, nothing of major issue. Good shower and nice having quality coffee bag. Breakfast was fairly basic (only had continetal) but fine, only disappointment was the coffee option was instant and a boiler to help yourself!

Ok travel inn type place. My room was very dusty in places, but reasonably presentabke otherwise.

As always, our room and bathroom were clean and well equipped. We were welcomed by reception staff, who made sure we had all we needed. There is plenty of free parking right outside the lodge. Can’t comment on breakfast, as we didn’t have it. The hotel is in a very convenient location, less than a 2 minute drive (10 minute walk) in to the town center.