9.0
Exceptional
From 1,426 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.0

Traveler Reviews AX Hotel

Number of reviews per page
20
40
Top reviews
Marie
icon-with Friends
with Friends
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Que dire. De A@Z pire expérience en hôtellerie de toute ma carrière professionnelle et personnelle. Je venais pour ma Spartan Race avec ma mère. Aucune communication entre l’équipe; le client n’est pas leur priorité, aucune service client adéquat, j’ai réservé avec l’aide d’une dame à la réception via expédia il y 1 an tel que conseillé. J’ai dû appeler a presque tout les mois car : je n’avais jamais la bonne chambre, toujours des frais supplémentaires, aucun courriel de confirmation, aucune réservation de leur bord, etc. « C’est la faute de expédia ». Les draps sales, le bain avec des cheveux, le frigo brisé, les gars de leur entrepreneur de construction qui passe constamment devant la fenêtre, zéro adapté pour famille, personne de + de 60 ans, personnes ayant des allergies. La chambre avec tapis était prête @ 16:45. On nous a fait attendre 3:30 sans commodité à l’extérieur. Le lendemain, Ma mère a chuté juste après qu’un de leur autre client avait chuter. L’employé qui dit : « c’est normal cela arrive souvent » il ne m’ont jamais appeler, ni ambulance; c’est quand je suis arrivée de ma course que j’ai retrouver ma mère à terre avec une cliente saignant du front. (Merci Mme Lysette) L’hôtel s’en lave les mains. J’AI appelé les paramédics, elle a vu un médecin et eu des radiographies. Côtes fêlées, entorses et hématomes… btw ils n’ont aucun premiers secours ni chaise roulante. La dame de la réception a du m’aider à la mettre dans mon auto. MAIS TOUT EST NORMAL
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Katelyn
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

10/10 would recommend! Our go to hotel as a family :)
Carlyle
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

First, how There's no micro wave on the room, the channel of the tv are not relevant... It's really a hotel for old people 😕
Claudine
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is a decent spot for one or two nights stay. it is not a luxury spa, but it does offer a cute little sauna and an outdoor/Jacuzzi type pool and a cold outdoor shower. Some people mentioned it being too close to the parking lot. You are near the drop off loop but Parking is on the opposite side and they are trees and bushes in the way blocking you off from it. perhaps in the winter time we don’t get as much privacy but going in June we felt it was private enough given the location. Note they do charge for the bathrobes so bring your own if you want to save. The lobby is cute and you can hang out there as well. Nice lounging area. The rooms are spacious enough and clean. The bed was also okay. Not uncomfortable. There is a small kitchen area with sink, a few plates and bowls, fridge and microwave. The gym is not really a gym. Let’s just leave it at that. The staff was not overly friendly but I kept my distance, after reading the comments. So nothing negative to report. Overall, we were satisfied and would use this place again for a short trip.
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Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The pool area and bar were very nice. The hotel is quite well situated, walking distance from shops and restaurants in Saint Jovite
Gina
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was a great stay very clean and cozy. Only draw back went for a latte but breakfast bar only opened at 7am was told by server
Lisa
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I traveled as a solo and stayed in a king size room facing the mountain, the room was equipped with fridge and microwave. It was extremely nice to have the ability to open the window and let the fresh air in scented with pine and cedar from the trees. I also enjoyed the view of St. Joviet below and the bells of the church 4x a day. The room was well equipped with dishware, cutlery and glasses. Lots of towels. Extra pillows and linens. Very large and comfortable room. The hot tub and sauna were great! I would highly recommend staying here.
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Réjean
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Très bon hôtel propre avec facilité pour y manger
suzanne
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Très bel hôtel, très bien entretenu dans un environnement très agréable.
Sharleen
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great value for price!!!
Nathan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great quality for cost. Loved hot pool, spacious rooms
Sharleen
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful location - great staff, bristo service, and ambiance!
Angély
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

La chambre et l'établissement étaient très propre et l'ambiance était parfaite pour un voyage de couple.
yidel
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The linen is very uncomfortable
Manon
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Super propre et confortable
Dalton
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice spot, good staff.
Jacques
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Très bon service de nettoyage. Personnels courtois.
Guy
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Très belle endroit et confortable. Propre très très accueillant.
Debra
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location and convenient. Right beside St-Jovite. Great view if you get the mountain view! The dry sauna was also relaxing.
Alain
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bon prix via Expedia et chambre no 1. Plafond haut et toutes les commodités Merci
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