Overall Ratings & Reviews Penthouse in Rosarito

Was nice view and clean

Not as clean

It was great location and property was very nice

It smell old and there was no parking space and no where to eat.

Pictures of penthouse where not what I saw on hotel.com. Broken mirror glass, sliding door didn’t lock. Hole in the wall by ceiling.

The penthouse overall was beautiful, with amazing views. The tile work was also beautiful. However, the oven didn’t work, there was no hot water in the 2nd room (there was in the master and kitchen) so we just used it. The pool pictured was not on site and we were not able to access the pool (could have been my misunderstanding).

There was no pool as the images showed. It was not a hotel, it was a residential property. My kids and I were looking forward to a pool as the images showed. We submitted to working with the jacuzzi thay was on the property. The jacuzzi did not work, the water was cold, and the jets did not go on because there was electrical issues. The lights flashed and turned off when we turned the jacuzzi on. I was terrified at the thought of being electrucuted in the jacuzzi. The room was humid, and only had a floor fan to work with that was not enough to ventilate the room. The ceiling fan was not an option due to electrical issues connected to the jacuzzi. I would not go back. Very disappointed, not what I was looking forward to.

Great communication

The stay was most pleasant

Place was clean , good space but refrigerator didn’t work no a/c and no hot water no pressure at all only cold water and for those that love cold shower was fine but for me wa a issue and the parking that was supposed to be for me was always occupied so I always has to look for a space around to park

Only good thing I can say about this place, is the beach view. The beach is quite dirty though. So many bad things to say about this place. First, communication is not up to par. The keyless entries don’t work well. We were locked out of the building at 3am with no one to communicate with. Luckily other guests in the building heard us knocking after knocking over 45mins. The keypad to the unit would work when it wanted to. I had to hop the balcony to get into the room. They need to upgrade their keyless locks. The unit was not clean. The cleaners didn’t even change the sheets. There was blood on the pillows, make up and we’re just disgusting. We asked for new sheets and towels and we’re told they would ask the cleaning staff, unfortunately that’s all we were told and nothing arrived. The fridge was dirty, the bathroom wasn’t too clean and overall, the property wasn’t well maintained. There was no hot water at all and the water pressure was extremely low. Just say I didn’t really get to shower my whole stay. I would never return until they fix these issues. I would highly recommend to stay away

Everything was perfect the host was great help answer all my questions and helped in everything I need it… Only thing (-) was there’s no hot water I like showering with steaming hot water the water was warm:(

This place is amazing! The view! Oh my gosh! I didn’t want to leave. I’ll def be coming back again and again. The communication was clear and you have everything you need.

This penthouse has a beautiful view and the hot tub was great! The main room doesn’t have AC, but there is AC in the kitchen/living room area. To get there is quite a bumpy drive, and we got lost- but after the first time we recognized where we were going. The parking in front was a little tight because there was people staying in the other apartments. Overall the place was well kept and the view was stunning! Thank you

Really really enjoyed staying here! The view was amazing and we got to see dolphins and seels from our balcony not to mention the sunsets were breathtaking. The rooms were big and spacious and clean with fresh towels. There was a community pool we could use which was warm and very nice to swim in. The location is in a safe gated community and the guards were very pleasant and always made us laugh. There is cute restaurants and cafes that had amazing food and drink with a great view and service .Everything we needed was there for us. We had a slight issue with the hot water when we arrived but it was resolved immediately without delay by Francisco . The person whom I spoke with was Jennifer and she was so helpful and friendly. This is definitely a place that I will be coming back to and recommend all to go to.

To Many step's when moving in or out, Parking for full size truck no great,

I liked how the property was close to the beach but the photos where very deceiving and the property was run down

I liked the layout of the inside of the studio and the beach. There is no pool a lot of stairs to walk and the smell is terrible. Smells old. There are several things to fix like the toilet wobbles to one side. Refrigerator not working properly. I recommend having coffee because no store near by. I did like that there is security at the entrance. The parking was all taken when I arrived. Good thing we had to leave early for Dr. Appt.

It was a nice place to stay and had an amazing view

It was a decent place could have been a little cleaner. Bedding was dirty and the comfort level could have been better