Location was perfect. The property upstairs was cold but were offered extra heaters. Towels could have been bigger. Sauna did not get hot enough. No oven glove! Furniture could do with being updated.

Bob W city center is a great place to stay when you come to Helsinki. It's clean and safe. Close to shops, restaurants and train/tram/buses. We totally enjoyed our stay. Highly recommended.

We arrived in a heat wave so were glad to have air conditioning. Unfortunately it was broken in all but the furthest room, making it similar to sleeping in a sauna. At first they acted surprised, but the fans already in the room and similar complaints overheard in the elevator show that this is a well known issue that is not being disclosed or resolved. Until resolved, find another place to stay during summer months. Lighting is also a puzzle that we never solved. Motion sensors and light switches managed multiple lights in other areas of the apartment. I learned to kill the main master switch and walk around using my phone as a light source so I didnt wake others late at night. This has obviously been an issue for others as I see tape residue on the ceiling near some of the motion sensors. If you expect privacy while in bed, do not take the bedroom off the entry hall. The bed blocks the door from shutting. Since thisnis thenonly room with a working air conditioner, it was bybfar the best option. Unfortunately, it is too remote from the rest of the aprtment to allow that air conditioner to help others. Overall, a nice place in a good location. That being said, I would never stay here again based on the significant lighting and comfort issues, coupled with the feigned surprise when trying to resolve them.

Stayed here a week. Great location, very clean and quiet. Less than 5 minutes to central station.

Dissent but tedious to book first time

Great accommodation for a family with easy access to the city centre.

Good location. The apartment was clean and had everything we needed for our stay.

Place was very comfortable. Close to transit and very central location. Checkin was easy code and they had a storage room we could use after checkout. Shower was good pressure. No street noise. It had a washer dryer combo and we didn’t realize it takes like 9 hours. But worked, we just needed better planning. There was a kitchen and we did make dinner/food some meals.

Good stay

A near perfect stay - cool, well equipped apartment in a very central part of Helsinki. Generally very quiet, however I am a very light sleeper so I was disturbed by some sounds of movement within the building. My partner slept fine though. We would definitely recommend this place to others.

Great

Very clean unit and i love the fresh clean smell of our bed linens, comforters and pillows. I would love to comeback to BOB W.

Exactly what we needed, especially the washing machine (dual washing and drying machine) and full kitchen and dishwasher.

Centrally located next to the train station, shopping and Helsinki University. Well equipped and comfortable bed. The sauna and free gym pass were an added perk!

Liked most everything. Would be nice to have a lobby area. There seemed to be a lot of different Bob locations so maybe better clarity on that. For us Americans that aren’t use to European style washer/dryer. How to operate directions would have been helpful. But it was great being able to do laundry. Great stay, bed comfortable and extremely quiet. Thank you.

Great location, nice and quiet

This was a spacious apartment with fantastic amenities. The apartment was very clean and the sauna in the apartment was amazing. It was easy to find from the train and several options for public transportation were just steps away. This was a fantastic location for my first time in Helsinki!

Value for money

It was really an amazing experience to us. The first room I booked was meant for 4 pax with sauna, the layout of the room is not great and with the sofa bed set up, the living room hanging light seems to be out of the way and we kept knocking into it. However, my friend has a last minute change of their travelling plan and needed to leave earlier. Hence we contacted Bob W to request to down-size our room. They are very helpful and professional, helped us to check availability and assisted us to change to another room meant for 2 on our remaining nights. This room although is slightly smaller without sauna, we like the layout of the room much better, it is spacious and comfortable.

Great option for staying in the centre of Helsinki, very convenient