Vacation stay. My wife was born in Timisoara & this was her first time back in the country after 40 years. Hotel was nice; we enjoyed our stay. Restaurant service was great! We spent a lot of money on food and wine. We did encounter a problem when we booked our hotel. We booked an extra day in error. When we realized this we contacted Hotels.com and rebooked the correct dates but hotel refused to refund that extra day. We talked to the manager when we got on-site and he refused to work with us. He was indifferent & no customer service skills. Because of that we will not stay there again. They are all about taking your money. Indeed this was a non-refundable rate but it was not like we were a no show for the first date and they held the room and were unable to rent it. The lack of flexibility by hotel management was disappointing.